Ratings based on 377 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2024 on Expedia
Comment from Hotel Management
Aug. 23, 2024 by Customer Care Team, Hotel Management
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
by A traveller
Posted Aug. 20, 2024 on Expedia
Fantastic
Comment from Hotel Management
Aug. 22, 2024 by Manager, Hotel Management
Hello Mukaila,We are moved to hear that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we appreciate your positive feedback. Please do not hesitate to reach out if you have any further comments or suggestions.
by A traveller
Posted Aug. 8, 2024 on Expedia
Comment from Hotel Management
Aug. 31, 2024 by Manager, Hotel Management
Hello Jonathan, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any further feedback you may have so we can address any issues and improve our services.
by A traveller
Posted Aug. 7, 2024 on Expedia
Comment from Hotel Management
Aug. 8, 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A traveller
Very good
Posted Aug. 3, 2024 on HotelsStaff was friendly. Very quiet and clean. I wasn’t sure at first given past experiences at other quality inns but this place is different. Keep up the good work.
Comment from Hotel Management
Aug. 6, 2024 by Manager, Hotel Management
Hello Israel,We are pleased to hear that you enjoyed the service provided by our friendly staff and found the hotel quiet and clean during your stay. We strive to stand out from other accommodations and appreciate your positive feedback. Thank you for acknowledging our efforts, and we hope to welcome you back in the future.
by A traveller
Posted Jul. 30, 2024 on Hotels
Great staff.
Comment from Hotel Management
Aug. 1, 2024 by Manager, Hotel Management
Hello Lonnie,We are pleased to hear that you found our staff to be excellent during your stay. Our team takes pride in providing exceptional service to all our guests. Should you have any future concerns, please do not hesitate to reach out to our management team directly.
by A traveller
Posted Jul. 16, 2024 on Hotels
It was just door one night. The room is small but affordable and comfortable.
Comment from Hotel Management
Jul. 18, 2024 by Manager, Hotel Management
Hello Patrick, We are glad to hear that you found our hotel room comfortable and affordable. Our team strives to provide a cozy stay for our guests. Your feedback is appreciated, and we hope to welcome you back for another stay in the future.
by A traveller
Posted Jul. 6, 2024 on Expedia
Great!
Comment from Hotel Management
Jul. 6, 2024 by Manager, Hotel Management
Hello Apollo,We appreciate your feedback and regret to hear about your experience. Your comments will be shared with our team for future improvements. We hope to welcome you back for a better stay.
by A traveller
Mesquite
Posted Jul. 1, 2024 on HotelsThe stay was nice but we woke up to the fire alarm blaring first thing in the morning. No one was panicking so we all returned to our rooms but that was not a good way to wake up.
Comment from Hotel Management
Jul. 4, 2024 by Manager, Hotel Management
Hello AMANDA,We apologize for any inconvenience caused by the fire alarm during your stay. Safety is our top priority, and we appreciate your cooperation. Rest assured that our team is regularly trained to handle such situations efficiently. Your feedback is valuable, and we hope your overall experience was enjoyable.
by A traveller
Posted Jun. 18, 2024 on Expedia
Experienced power outages due to storms and while that is out of the staff control they could have been more friendly and accommodating due to the circumstances. Did not stay in the room I booked because they didn’t have power and was refused a refund by the staff.
Comment from Hotel Management
Jun. 19, 2024 by Manager, Hotel Management
Hello Brandon, We regret any inconvenience caused by the power outages during your stay. Our team strives to provide excellent service despite unexpected situations. We recommend reaching out to management directly for further assistance regarding your concerns with the room type and refund request.
