Note fondée sur 958 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2024 sur Hotels
Passé une nuit pour visiter Six Flags. Tres pratique, à 10mn à pied du parc. Jai pris la chambre avec Jacuzzi, la chambre n'était pas en parfait état, un insecte mort etait sur le mur, mais rien a voir avec ce que disent certains commentaires. Je nai pas vu de cafards, les murs et le plafonds etaient un peu sales mais surement du a la fumée de cigarette.
Globalement l'expérience n'etait pas déplaisante.
Le Jacuzzi etait tres agreable, et l'eau etait chaude vite.
Commentaires de Gestion de l’hôtel
5 août 2024 par Manager, Gestion de l’hôtel
Hello Pierre, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello Markqus,We appreciate you choosing our hotel for your stay. If you have any suggestions or concerns about your experience, please reach out to us so we can address them promptly. We hope to welcome you back in the future for an even better stay.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello regina, We appreciate you sharing your feedback and apologize that your stay did not meet your expectations. Your comments have been noted for our ongoing improvement efforts. Thank you for bringing this to our attention, and we hope you will consider staying with us again in the future.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
It's a chill, affordable, vibe. Local food trucks come by every once in a while.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Allen,We're thrilled to hear you enjoyed the laid-back ambiance and local food truck offerings during your stay. Our goal is to provide a memorable and authentic experience for all our guests. Should you have any further feedback or suggestions, please feel free to reach out to us.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
There were insects in our room
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Rafael,We regret to hear about your experience and apologize for any inconvenience it may have caused during your stay. We value all feedback and will address this matter with the appropriate team to ensure the comfort of our future guests. Thank you for bringing this to our attention.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ashley, We are sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your input and hope to have the opportunity to improve your impression in the future.
par un voyageur
Great Location
Publié le 16 sept. 2024 sur HotelsCame to Arlington for the Saints vs Cowboys. GEAUX SAINTS!!!
Ideal location to the stadium. Good nearby food. No complaints at all
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Tasha,We are delighted to hear that you enjoyed our convenient location and nearby dining options during your stay in Arlington. We appreciate your positive feedback and hope to welcome you back in the future.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Pest problems but staff was friendly and helpful
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jordan,Thank you for your feedback. We are happy to hear you found our staff friendly and helpful. We take pest issues very seriously and will address this concern promptly to ensure a better experience in the future. Thank you for bringing this to our attention.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We're glad to hear you enjoyed your stay with us! Should you have any feedback to share, please don't hesitate to reach out to us. We value your input and hope to welcome you back soon.
