Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellente adresse
Publié le 12 oct. 2023 sur HotelsPersonnel aimable et aux petits soins pour vous.
Je retiens cet endroit. Pres de l'aeroport et avec navette. Denny's à côté pour le petit déjeuner.
Commentaires de Gestion de l’hôtel
12 oct. 2023 par Enregistrer Spécialiste de la redirection, Gestion de l’hôtel
Bonjour Dominique,Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. J'apprécie vos commentaires concernant votre récent séjour au RED ROOF INN DALLAS - DFW AIRPORT NORTH. C'est ravi d'apprendre que vous avez été satisfait de l'hébergement, de notre service amical à notre emplacement idéal. Les commentaires positifs de nos clients, comme le vôtre, sont toujours un encouragement pour tout notre personnel Red Roof alors que nous nous efforçons d'améliorer continuellement la qualité de nos services. Merci encore d'avoir partagé votre expérience, nous attendons avec impatience votre prochain séjour au Red Roof.Sincèrement,EnregistrerGestion du toit rougeSpécialiste de la redirection
par un voyageur
Publié le 17 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2022 par Hotel Management, Gestion de l’hôtel
Thank you, Raynald, for your review. We are pleased you enjoyed your stay overall and hope to see you again on a future visit to the DFW area.
par un voyageur de Rosharon
Publié le 25 déc. 2024
They need someone that knows how to caulk
Baseboards and caulking make otherwise nice room look rough
Nice TV and bed was comfortable
Shuttle to airport right on time
par un voyageur
Publié le 6 nov. 2024
Front desk staff very friendly and helpful!
par un voyageur
Sofa bed
Publié le 18 oct. 2024 sur HotelsThe sofa bed was really dirty, mattress had a lot of black mud/dirt stains and not sleepable at all.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Dallas - DFW Airport North. I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding the uncleanliness of the sofa bed; please allow me to express my sincerest apologies. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.In the future should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 15 oct. 2024 sur Hotels
It was convenient and friendly
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Michael,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Dallas - DFW Airport North. I was happy to read that the property was convenient and friendly, resulting in a 10/10 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
par un voyageur de Pembroke Pines
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Jonathan RediResponse Specialist, Gestion de l’hôtel
Hello Hideliza, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN DALLAS - DFW AIRPORT NORTH and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Rebecca,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Dallas - DFW Airport North and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 oct. 2024 sur Expedia
bathroom was not cleaned at all. and when i asked for it to be cleaned no one ever came
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Dear Macie,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DALLAS - DFW AIRPORT NORTH. You expressed that the uncleanliness of the bathroom hindered your experience and when you asked for it to be cleaned no one came which was disappointing to hear. Our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve the quality of our services.Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Alberto,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Dallas - DFW Airport North. It's great to see that you enjoyed your stay, resulting in a 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
