Note fondée sur 891 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellente adresse
Publié le 12 oct. 2023 sur HotelsPersonnel aimable et aux petits soins pour vous.
Je retiens cet endroit. Pres de l'aeroport et avec navette. Denny's à côté pour le petit déjeuner.
Commentaires de Gestion de l’hôtel
12 oct. 2023 par Enregistrer Spécialiste de la redirection, Gestion de l’hôtel
Bonjour Dominique,Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. J'apprécie vos commentaires concernant votre récent séjour au RED ROOF INN DALLAS - DFW AIRPORT NORTH. C'est ravi d'apprendre que vous avez été satisfait de l'hébergement, de notre service amical à notre emplacement idéal. Les commentaires positifs de nos clients, comme le vôtre, sont toujours un encouragement pour tout notre personnel Red Roof alors que nous nous efforçons d'améliorer continuellement la qualité de nos services. Merci encore d'avoir partagé votre expérience, nous attendons avec impatience votre prochain séjour au Red Roof.Sincèrement,EnregistrerGestion du toit rougeSpécialiste de la redirection
par un voyageur
Publié le 17 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2022 par Hotel Management, Gestion de l’hôtel
Thank you, Raynald, for your review. We are pleased you enjoyed your stay overall and hope to see you again on a future visit to the DFW area.
par un voyageur
Publié le 6 nov. 2024
Front desk staff very friendly and helpful!
par un voyageur
Publié le 3 oct. 2024
Stay away from this place unless your're desperate. No hot water, windows so dirty you could hardly see through them, filthy floors, absolutely disgusting.
par un voyageur
Publié le 24 août 2024 sur Expedia
It's home
par un voyageur
Publié le 19 août 2024 sur Expedia
It's home to me
Commentaires de Gestion de l’hôtel
23 août 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Jose,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN DALLAS - DFW AIRPORT NORTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 19 août 2024 sur Expedia
Had roaches and air did not work
Commentaires de Gestion de l’hôtel
21 août 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Quentin, I appreciate you sharing your feedback following your stay at the Red Roof Inn Dallas - DFW Airport North. I was saddened to read that your stay fell short of your expectations due to the insects along with the other concern you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 18 août 2024 sur Expedia
Old motel but clean
Commentaires de Gestion de l’hôtel
20 août 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Andrew,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN DALLAS - DFW AIRPORT NORTH. We are sorry that the upkeep of the room wasn't to your standard, however, we are happy that the room was clean. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist
par un voyageur
Publié le 18 août 2024 sur Expedia
It was clean old but just fine
Commentaires de Gestion de l’hôtel
20 août 2024 par Dannielle Rediresponse Specialist, Gestion de l’hôtel
Dear Andrew,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN DALLAS - DFW AIRPORT NORTH. We re happy that the room was clean yet we are sorry that the upkeep wasn't to your standard. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist
