Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Hotels
There was a invasion of privacy issue.
They came to clean out room and took a video of the sheets. And yes I am on my period and I did get blood on sheets.
It just made it bad. No other hotel has ever done that.harrassement to clean room every 2 days.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Thank you, Shelby, for writing to us about your recent stay at our hotel RED ROOF PLUS+ DALLAS - ADDISON. We are utterly disappointed to learn that you encountered these distasteful situations during your recent visit. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. I'll bring these matters to management's attention for further review.We at Red Roof truly value your feedback and we wish you all the best in your future travels.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your perfect rating with us, Jose. Our staff at the Red Roof Inn PLUS+ Dallas – Addison was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Buen servicio y buena atención.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Estimado José,Gracias por tomarse el tiempo para completar nuestra encuesta para huéspedes. Agradecemos sus comentarios sobre su reciente estadía en RED ROOF PLUS+ DALLAS - ADDISON. Fue fantástico leer que estuvo satisfecho con el servicio brindado por nuestro personal. Los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios. Gracias de nuevo por tu reseña. Sería un placer para usted repetir su experiencia con nosotros en el futuro.Atentamente,JonathanRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Shelby. The staff and I at the Red Roof Inn PLUS+ Dallas – Addison appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par kush patel, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ DALLAS - ADDISON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par kush patel, Gestion de l’hôtel
Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ DALLAS - ADDISON.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par kush patel, Gestion de l’hôtel
Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ DALLAS - ADDISON.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The room was very dirty. Stains on the sheets and bedspread. The door stop was in pieces on the desk. It had a funny smell. I had to listen to street racing all night and a very loud party in a neighboring room. Some things the property could not control and I recognize that. Some things they definitely could. Thank goodness I only spent one night.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par kush patel, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ DALLAS - ADDISON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
broken stuff in the bathroom
bed itchy
Commentaires de Gestion de l’hôtel
29 sept. 2024 par kush patel, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ DALLAS - ADDISON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.
par un voyageur
Have Low Expectations
Publié le 28 sept. 2024 sur HotelsRoach issue, constant noise and traffic.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par kush patel, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ DALLAS - ADDISON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.
