Note fondée sur 891 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Ronny Whitworth, Gestion de l’hôtel
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
par un voyageur de Paris
Publié le 2 oct. 2019 sur Expedia
personnel très aimable
check-in et out rapides
bon petit-déjeuner le plat chaud changeait tous les jours
la proximité de l'aéroport est un plus
j'y retournerai volontiers et le
recommande
Commentaires de Gestion de l’hôtel
3 oct. 2019 par Ronny Whitworth, Gestion de l’hôtel
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.
par un voyageur
Publié le 11 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
11 juin 2019 par Ronny Whitworth, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Zaria,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES IRVING - DFW AIRPORT SOUTH and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Hello Tirzah, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Irving – DFW Airport South and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your 5/5 rating with us, Cielo. Our staff at the Red Roof Inn & Suites Irving – DFW Airport South was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 24 sept. 2024 sur Expedia
All ok services was good
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Angel,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES IRVING - DFW AIRPORT SOUTH. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 23 sept. 2024 sur Expedia
It was literally just a place to sleep. The amenities were nonexistent, they didn’t even have an elevator. My key card stopped working after the first day. Never again will I stay there.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Dear Ira,Thank you for telling us about your recent visit at RED ROOF INN & SUITES IRVING - DFW AIRPORT SOUTH. It's regrettable to read that the lack of amenities and the issue with the key card hindered your stay. Please know that our team at Red Roof makes an effort to thoroughly clean and inspect all of our rooms, so the feedback provided is greatly appreciated, as it will help in the betterment of our hotel.Thank you for sharing your concerns and our team at Red Roof wishes you a good day.Sincerely,LintonRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 18 sept. 2024 sur Expedia
