Note fondée sur 892 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Ronny Whitworth, Gestion de l’hôtel
I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.
par un voyageur de Paris
Publié le 2 oct. 2019 sur Expedia
personnel très aimable
check-in et out rapides
bon petit-déjeuner le plat chaud changeait tous les jours
la proximité de l'aéroport est un plus
j'y retournerai volontiers et le
recommande
Commentaires de Gestion de l’hôtel
3 oct. 2019 par Ronny Whitworth, Gestion de l’hôtel
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.
par un voyageur
Publié le 11 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
11 juin 2019 par Ronny Whitworth, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.
par un voyageur
Bon rapport qualité/prix
Publié le 16 avr. 2019 sur HotelsBon emplacement entre Dallas et Fort Worth. Près de l'interstate. des restaurants à proximité.
Commentaires de Gestion de l’hôtel
17 avr. 2019 par Ronny Whitworth, Gestion de l’hôtel
Gracias por su evaluación y por elegir nuestro hotel. Estoy feliz de que haya disfrutado su estadía y espero contar con su presencia nuevamente como huésped en nuestro hotel.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Stephanie, We at the RED ROOF INN & SUITES IRVING - DFW AIRPORT SOUTH are thrilled to have earned your scoring of 10/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Thank you for your perfect rating, Jesus. The staff at the RED ROOF INN & SUITES IRVING - DFW AIRPORT SOUTH and I were over the moon when we saw your 10/10 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 18 août 2024 sur Expedia
The condition of the property and the room.
Commentaires de Gestion de l’hôtel
20 août 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Dear Cossie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Irving - DFW Airport South. We sincerely appreciate your comments and we're very sorry you were unhappy with your visit. You indicated that you were unsatisfied with the upkeep of the property and the room. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We at Red Roof do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 17 août 2024 sur Expedia
Alot if traffic in and out all night very nosey
Commentaires de Gestion de l’hôtel
19 août 2024 par Linton Rediresponse Specialist, Gestion de l’hôtel
Dear Kristi,Thank you for telling us about your recent visit to RED ROOF INN & SUITES IRVING - DFW AIRPORT SOUTH. I was disappointed to read that the noise disturbances hindered your stay. Please know our team at Red Roof are consistently working to improve our product offering and your feedback is critical toward this effort, so we are thankful to you for sharing your comments.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Sincerely,LintonRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
I appreciate the time that you took to share your sentiments with us, John. Our team at the Red Roof Inn & Suites Irving – DFW Airport South appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Kerry-Lee Red RediResponse Specialist, Gestion de l’hôtel
Dear Rikeda, We at the RED ROOF INN & SUITES IRVING - DFW AIRPORT SOUTH appreciate your scoring of 6/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRed RediResponse Specialist
