Note fondée sur 676 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,3 Propreté de la chambre
2,8 Service et personnel
2,6 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 janv. 2025
The place is very dirty and doesn’t look like the pictures it’s very run down.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
the most disgusting place I have ever seen, nothing like the photos at all, the reality is different... From the moment we entered our greeting was totally dirty and stained carpets and what can I say about the room they assigned us, a used bed and remains of marijuana on a table and a damp smell, we went back to reception to ask to have our room changed and they did change it but when we got to the other room and it was even worse, a rotten and rancid smell and everything was very dirty, we ran out of there, I'm not exaggerating but the place made me vomit... they should close that place, it is not suitable for a person to stay there, the worst of the worst...
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Lisa, Gestion de l’hôtel
Sincere apologies, Maria! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Lisa
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Lisa, Gestion de l’hôtel
Pleased to hear your kind words of appreciation, Guest! We will try our best to never fail in amazing you every time. Regards, Lisa
par un voyageur
No fridge no microwave and the room smell lk mold
Publié le 19 oct. 2024 sur HotelsCommentaires de Gestion de l’hôtel
4 nov. 2024 par Lisa, Gestion de l’hôtel
Apologies for the inconvenience caused, Guest! We have marked a note for the experience you had with us to ensure your next stay is pleasant. Wish you a wonderful day ahead. Regards, Lisa
par un voyageur de Dallas
Publié le 17 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Lisa, Gestion de l’hôtel
Sorry for the trouble caused, Guest! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Lisa
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Lisa, Gestion de l’hôtel
Hi, Guest! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Lisa
par un voyageur
Publié le 15 oct. 2024 sur Expedia
There are roaches in the rooms. The cleaning isn't done right at all
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Lisa, Gestion de l’hôtel
Hi, Guest! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Lisa
par un voyageur
Publié le 15 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Lisa, Gestion de l’hôtel
Hi, Guest! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Lisa
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Ay yo this location ain't it bruh they ain't care or give a flying hoot about up keep in the facility like iron boards are in the room and no irons???? Vending machines only serveelted product? There trash left in the hallway throughout the building no ice buckets
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Lisa, Gestion de l’hôtel
Apologies for the inconvenience caused, Guest! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Lisa
par un voyageur
Publié le 13 oct. 2024 sur Expedia
All the reviews are correct. We needed to stay somewhere just for a night and boy was it crazy. People partying til 6am and the room was very dirty and outdated. We took our own bedding, lysol and lysol wipes, we used the entire can. 😭
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Lisa, Gestion de l’hôtel
Sincere apologies, Guest! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Lisa
