Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello Geraldine,We are ecstatic to hear that you had a wonderful experience during your stay with us! We appreciate your positive rating and hope to welcome you back again soon for another fantastic stay.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Freddy,We appreciate you choosing our hotel for your stay. If there were any areas that did not meet your expectations, please do not hesitate to contact us directly so we can address them accordingly. We hope to welcome you back in the future for an even better experience.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Perfect location
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Gisela,We are delighted to hear that you appreciated our hotel's prime location. Your feedback is greatly valued, and we hope to welcome you back in the future for another enjoyable stay.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Glenn,We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly with any specific feedback so we can address any concerns you may have had during your stay.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
They had the hallway and staircase AC units not on. Room AC units did cool down until early morning, so room was hot all night. Only 1 ice machine, elevators sound broken and breakfast was terrible. Just very basic.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ryan,We appreciate your feedback regarding your recent stay. We apologize for any inconvenience you experienced and will share your comments with our team for review and improvement. Thank you for bringing these matters to our attention, valued guests like you help us enhance our services for future visits.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Great
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Joseph,Thank you for taking the time to share your feedback with us. We appreciate your positive comments and are delighted to hear that you had a great experience at our hotel. Our team strives to provide excellent service to all our guests, and we are glad to have met your expectations. If you have any further comments or suggestions, please feel free to reach out to us.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello robert, We're sorry to hear your experience fell short of expectations. Please don't hesitate to contact us directly with any further details so we can address your concerns and improve our services for future guests.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Staff not courteous, room and general condition was dirty. Room stinks. Not enough water in toilet for flushing a poop.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kevin,We appreciate you sharing your feedback with us. We take all guest comments seriously and will address these concerns internally for improvement. Thank you for bringing this to our attention.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Krystine,We are thrilled to hear that you had a fantastic stay with us! We hope to welcome you back soon for another enjoyable experience.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
First room offered smelled like cigarette smoke the front desk person was more than willing to help us into another room. Was there for two nights and three days. Employees were kind. Was able to ask for more bath towels when needed. Breakfast was good just high in carbs but excellent for the price! I would stay here again! Was walking distance from globe life feild!
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Angel,We appreciate your valuable feedback on your recent stay with us. We are delighted to hear that our staff could promptly assist you and that you found them kind. It's great to know you enjoyed our breakfast offerings and found our location convenient for your plans near Globe Life Field. We look forward to welcoming you back on your next visit!
