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Sonesta ES Suites Dallas Park Central

3.0 star property
3-star aparthotel near Galleria Dallas

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Photo gallery for Sonesta ES Suites Dallas Park Central

Exterior
Seasonal outdoor pool
Exterior
Minibar, in-room safe, desk, laptop workspace
Free daily on-the-go breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Hot tub
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

Map
7880 Alpha Road, Dallas, TX, 75240
  • Medical City Hospital
    ‪2 min drive‬
  • Galleria Dallas
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪22 min drive‬

Room options

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About the area

Dallas

Far North Dallas stay.Your stay at this Far North Dallas aparthotel places you within 3 miles (5 km) of Medical City Hospital and Richland College. Galleria Dallas and University of Texas at Dallas are also within 6 miles (10 km).
View more Aparthotels in DallasOpens in a new window

What's nearby

  • Medical City Hospital - 2 min drive - 2.2 km
  • Galleria Dallas - 5 min drive - 5.7 km
  • NorthPark Center - 5 min drive - 6.7 km
  • Southern Methodist University - 8 min drive - 9.8 km
  • University of Texas at Dallas - 8 min drive - 8.1 km

Getting around

  • LBJ - Central Station - 3 min drive
  • Dallas Union Station - 20 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 22 min drive

Restaurants

  • ‪In-N-Out Burger - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Paesanos Cafe - ‬2 min drive
  • ‪Taco Casa - ‬10 min walk
  • ‪Benihana - ‬17 min walk

About this property

Sonesta ES Suites Dallas Park Central

3-star aparthotel near Galleria Dallas
Sonesta ES Suites Dallas Park Central offers its guests a seasonal outdoor pool, a hot tub, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this aparthotel measures 400 square feet (37 square meters) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Sonesta ES Suites Dallas Park Central. Self parking is free.
  • 1 building
  • 114 guestrooms or units
  • 3 levels
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
Sonesta ES Suites Dallas Park Central offers 114 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Flat-screen televisions come with premium cable channels. Full-sized refrigerators/freezers, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Dallas aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English, Spanish

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Exterior

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  • Pet-friendly
  • Parking included
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includes taxes & fees
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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay), plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 3 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Dallas Park Central
Hawthorn Suites Wyndham Dallas Park Central
Hawthorn Suites Wyndham Hotel Dallas Central Park
Wyndham Dallas Park Central
Hawthorn Suites Wyndham Dallas Park Central Hotel
Sonesta ES Suites Dallas Park Central Dallas
Hawthorn Suites by Wyndham Dallas Park Central
Sonesta ES Suites Dallas Park Central Aparthotel
Sonesta ES Suites Dallas Park Central Aparthotel Dallas

Sonesta ES Suites Dallas Park Central Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 395 out of 1044 reviews
Rating 8 - Good. 320 out of 1044 reviews
Rating 6 - Okay. 141 out of 1044 reviews
Rating 4 - Poor. 79 out of 1044 reviews
Rating 2 - Terrible. 109 out of 1044 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Cornelius

Travelled with family and small children
Liked: Cleanliness, amenities
There were some fixtures in the room we stayed in the wasn't working.
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great experience
Visited for a trip and overall it was a very good experience.
Stayed 2 nights in Oct 2022

4/10 Poor

LaRoyce

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property was outdated, stains on the furniture, rips and tears on the furniture as well. The room did not seem to have been cleaned prior to our arrival. There was masking tape along the door frame near the latch.....not sure what that was about. The front desk clerk Darlon was very helpful and understanding. He provided a full refund and was very apologetic.
Stayed 3 nights in Sep 2022

10/10 Excellent

Josefina

Stayed 1 night in Sep 2022

10/10 Excellent

Lashondria

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I liked the apartment style
Stayed 1 night in Aug 2022

4/10 Poor

Jeannie

Travelled with family
We did not stay here because there was not hot water, and the pool was closed. Drove all that way to fine this hotel and found all that out. I wish someone would have called me to let me know about the problem they were having. I had to find another hotel, i was not filmier with the area.
Stayed 5 nights in Jul 2022

6/10 Okay

EDGAR

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Valerie

Travelled with family
Disliked: Cleanliness
Boiler out, no hot water, pool closed, washer and dryer out, for almost 2 weeks. 1 room had bugs
Stayed 7 nights in Jul 2022

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was very spacious and clean although the hot water was not working and the pool was closed we still had a great stay. The staff was very friendly.
Stayed 4 nights in Jul 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Room comfort
Wouldnt stay here again
Where do I begin?We checked in on a Wednesday around 6:30pm.When we got there the pool had caution tape around it and we were told that the pool closed.We decided to go ahead and stay there because we had a large suite to accommodate our family.We were giving the keys to our 1st room.Went to open the door the keys didn't work.I go back down to the lobby where they told me that they are going to put us in a different room.So we move to room #2.We settle into that room and decide where we want to eat for the night.Return to the room everything is fine. Well around 3a.m. Thursday morning the air stops working in part of the suite.We notified maintenance and went about our day exploring Dallas.Returned to the room and it was hotter than hell.Notified front desk again and we were told maintenance fixed it.We told them that it was still hot.They move us to another room (room #3).We all load up our stuff and move to that room.When we get to that room we were also notified that the hot water has stopped working and they will offer us a discount.Well here we are 3rd room no hot water and a huge family.We decided to stay and went on about our day.After returning for the night the air on one side of the suite isnt working.We notified front desk and was told to use room 2 and 3 for the remainder of our stay.So we split up and stayed in two different rooms.They rooms were not close. And they tried charging us for using 2 rooms.We eventually checked out early.
Stayed 6 nights in Jul 2022

8/10 Good

Yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, affordable, close to the freeway, fast food and convenience stores
Stayed 1 night in Jul 2022

2/10 Terrible

John

Business traveller
Disliked: Amenities, property conditions & facilities
The keys kept on not working. The manager was terrible. Some of the neighbors were noisy and were partying all night. Coffee wasn't available for a few days. The continental breakfast didn't start until 7:15 a.m. the laundromat didn't work. The location was good.
Stayed 5 nights in Jul 2022

10/10 Excellent

Miah

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were cool and friendly. It is very comfortable here. It’s definitely worth booking. Affordable.
Stayed 3 nights in Jul 2022

8/10 Good

Harold

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jul 2022

4/10 Poor

Anna-Tina

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Location was great! Loved that the rooms are big so i was able to accommodate 6. Very disappointed in how dirty it was. When they told us we couldnt check in early bc they needed to clean it, I expected it to be clean. Was not! Was also shocked when i saw a few roaches. Thats all i needed to see. Hotel has alot of potential but definitely needs to be renodeled & taken care of better....
Stayed 3 nights in Jul 2022

6/10 Okay

Octavia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Petra

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

April

Travelled with family
Disliked: Cleanliness, room comfort
Mold & smell of it weed.
When we walked in to the front desk it smelt like someone was smoking weed inside. When we checked into our room there was mold all over the bathroom wall and ceiling. We asked to have another room and it was the same. Again they gave us another room and it had mold as well. So we decided to check out. We couldn’t even stay. My asthma was already acting up after being there just minutes.
Stayed 5 nights in Jul 2022

10/10 Excellent

Betty

Stayed 3 nights in Jul 2022

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022

2/10 Terrible

Dominique

Travelled with family
Disliked: Cleanliness, room comfort
DONT WASTE YOUR MONEY, WORST STAY EVER!!
DO. NOT. STAY. HERE!! we arrived late, the manager tried to make us pay again for our pre-paid booking, after an hour of back and forth she admitted she was wrong and gave us the key. property looks updated from the outside and old and dingy inside. bathroom lights didn’t work, told the front desk multiple times a day during our 5 day stay, they kept having excuses about maintenance not being onsite only to NEVER FIX THE LIGHTS. myself, husband, and oldest son have athletes foot/bumps on our feet from the bathrooms. husband also has small bites all over his body. bed bugs? who knows! TERRIBLE HOTEL/TERRIBLE CUSTOMER SERVICE, it’s cheap, yes, but you get what you pay for...DONT WASTE YOUR TIME OR MONEY!
Stayed 4 nights in Jul 2022

10/10 Excellent

Larry

Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Travelled with family
The hotel is a little older than expect. No problem checking in or out. The breakfast was suck, with only three items. Bread, cereal, oatmeal. No egg no meat at all.
Stayed 1 night in Jul 2022

6/10 Okay

Ronald

Disliked: Cleanliness
Stayed 2 nights in Jul 2022

2/10 Terrible

Nana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is a filthy and decaying property. I did not feel clean dueing my stay. Room doors have substained enough damage to make one thing about attempted break-ins. Permanents foul smells of weed, smoke, food and the old carpet all over. Dark furniture that still can’t hide the stains and surface “cleaning” that is done. Non-business clientele Pro: Parking availability
Stayed 3 nights in Jun 2022