Note fondée sur 805 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Midland
Publié le 14 oct. 2024
Commentaires de Gestion de l’hôtel
15 oct. 2024 par T. Mable, Gestion de l’hôtel
Thank you for the positive feedback. We are happy you enjoyed your stay, and look forward to hosting you again in the future.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Here is a summary for quick review: Hotel id understaffed. Each day 1 staff member is running the whole hotel. The staff is over worked but polite and friendly. The "grab and go" breakfast is no longer available as advertised when I booked. I assume because they don't have the staff. They do provide mini cups for coffee on week days. On weekends they open their restaurant and the complimentary coffee disappears. They clean the rooms weakly but can "refresh" upon request. Carpets are pretty dirty. Room was pretty clean and comfortable. Good location off the freeway. Good security in the parking lot. Very friendly security guard. Laundry has 1 washer and dryer (dryer is out of service).
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Customer Service, Gestion de l’hôtel
Drew, thank you for sharing your experience. The team is glad to hear that you found the location convenient and appreciated the friendliness of the security personnel. While it’s pleasing to hear about the comfort of the room, we note your observations regarding staffing, cleanliness, and the laundry facilities. Your feedback is important and the team is always exploring ways to improve guest experiences.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Katie, thank you for taking the time to leave a rating. It's concerning to see your experience was not up to your expectations. The team would appreciate any additional details you could share to help improve future stays. Please feel free to reach out directly if there is anything specific you would like to discuss.
par un voyageur
Great service.
Publié le 22 sept. 2024 sur HotelsTraveled for business. The hotel was clean, quiet, close to restaurants and within 15 minutes of downtown and the airport. The staff was extremely friendly me therefore I will return with the family.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Rogelio, it’s wonderful to hear you had a great time at Sonesta Select Dallas Central Expressway. The team is thrilled that you appreciated the cleanliness, convenient location, and their friendliness. They look forward to welcoming you and your family on your next visit.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Brahim, thank you for staying with us at Sonesta Select Dallas Central Expressway. We're delighted to know you had a positive experience. We hope to welcome you back soon.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for the fantastic rating, Venitta!We strive to make all of our guests feel welcome and relaxed during their time at Sonesta Select Dallas Central Expressway! We can't wait to see you again soon.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Always a pleasant stay. Thanks to the night shift.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
