Note fondée sur 671 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave a review. We're sorry to see that your experience didn't meet your expectations, as indicated by your rating. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely,Hotel Manager
par un voyageur
Good choice for a stop
Publié le 26 mars 2018 sur HotelsCommentaires de Gestion de l’hôtel
2 avr. 2018 par Deven, Gestion de l’hôtel
Jean, Thank you for taking the time and completing a service survey.
Recommandé
pour Tout le mondepar un voyageur
Très belles hôtel, très propre.
Publié le 16 janv. 2017 sur ExpediaN'hésitez pas ça vaut la peine. Le lit serait peut-être à changer du moins le matelas ´.
Commentaires de Gestion de l’hôtel
17 janv. 2017 par Deven, Gestion de l’hôtel
Thank you for taking the time to complete a survey.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear john, Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The Patel's have exceeded the standard of hospitality excellence and combine a family invested business with principles to build a rising foundation for generations to come. Gotta live the twins too 😁
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jeffrey,Thank you for your wonderful feedback! We're delighted to hear that the Patel family has made such a positive impression, and we're thrilled their commitment to hospitality excellence stood out during your stay. It’s heartwarming to see their hard work and family values reflected in their business. And yes, the twins add a special touch! We look forward to welcoming you back for more memorable stays in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Wonderful Family staff of the Patel's hospitality. Consistently shown myself the ins and outs of the establishment. Much respect and gratitude goes forth for the selflessness.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jeffrey,Thank you for your heartfelt feedback! We're thrilled to hear that you experienced such wonderful hospitality from the Patel family. It’s great to know that they took the time to show you around and ensure you felt at home. Your kind words and gratitude are truly appreciated, and we’ll be sure to share them with the team. We look forward to welcoming you back for another exceptional stay!Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Do not trust positive reviews on this location. The check-in desk is a small enclosed window where you have to pay like you're at a gas station with glass in front of the register. Then they have to buzz you in to the lobby like jail. We had to move rooms because we saw a few little roaches on the door of the first room we were in. Every room we went in had horrible ventilation and just had a layer of wetness in the room that made things clammy with the AC going. There were questionable stains on the sheets and the staff seemed unhappy with the fact that they had to help us. They also had no extra bedding materials or towels (or that's what they told us when we asked for an additional set because they gave us two towel sets for three people). There was no handsoap or shower soap in the room. Luckily, we only had to stomach it for a night. I don't know if they're paying reviewers or what, but do not book here unless you REALLY don't have a choice.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marrque,We are sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
I hated every part of my stay! Health dept needs to shut this place down! Nasty, molded, stinky, raggedy!! Staff was rude and would not return my money!! I would not let my dog stay here!!!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sharonda,We are truly sorry to hear about your experience. What you’ve described is unacceptable, and I understand your frustration. Your concerns about cleanliness and staff behavior are serious and will be addressed immediately with our team. We take your feedback seriously and aim to improve based on your experience. Sincerely, Hotel Manager
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear OliviaIt is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Karen,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
