Note fondée sur 664 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to leave a review. We're sorry to see that your experience didn't meet your expectations, as indicated by your rating. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely,Hotel Manager
par un voyageur
Good choice for a stop
Publié le 26 mars 2018 sur HotelsCommentaires de Gestion de l’hôtel
2 avr. 2018 par Deven, Gestion de l’hôtel
Jean, Thank you for taking the time and completing a service survey.
Recommandé
pour Tout le mondepar un voyageur
Très belles hôtel, très propre.
Publié le 16 janv. 2017 sur ExpediaN'hésitez pas ça vaut la peine. Le lit serait peut-être à changer du moins le matelas ´.
Commentaires de Gestion de l’hôtel
17 janv. 2017 par Deven, Gestion de l’hôtel
Thank you for taking the time to complete a survey.
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you so much for sharing your recent stay with us and for giving 8 out of 10. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear David,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
I didn’t like anything.
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear jose,We are sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.Sincerely, Hotel Manager
par un voyageur
Clean and quiet
Publié le 18 août 2024 sur HotelsGreat value for the money
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're thrilled to hear that you felt you received great value for the money. We strive to offer a quality experience at a reasonable price and are glad to know we met your expectations. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 3 août 2024 sur Expedia
For the purpose of having somewhere to sleep, it was fine. The ac worked well. The shower temperature was good, the water pressure was ok. The room smelled a little. The bed cover on one of the beds has cigarette burns. I have stayed in worse. Overall, it was good.
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Elizabeth,Thank you for your honest feedback. We're glad to hear the AC and shower met your needs, but we apologize for the issues with the room smell and the bed cover. Your comments will help us address these concerns and make necessary improvements. We appreciate your understanding and hope to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear John,Thanks for your feedback and 2 rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 29 juill. 2024 sur Expedia
It was inconvenient to check in then walk around to the back to get in. IT SMELLED BAD. Felt very unsafe .
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sherri,We apologize for the inconvenience and discomfort you experienced during your stay. Your concerns about safety and the unpleasant smell are taken seriously, and we will address these issues with our team immediately. Ensuring our guests feel safe and comfortable is our top priority. We hope to provide a better experience in the future.Sincerely, Hotel Manager
