Note fondée sur 935 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you for your feedback. I am sorry to hear that your experience did not fully meet your expectations. Your input is valuable to us, and we would like to understand more about your concerns to improve our services. Please feel free to share more details with me at aabukar@thejouledallas.com. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Weekend Getaway!!!
Publié le 6 oct. 2024 sur HotelsI had a wonderful stay at The Joule. The hotel is beautifully designed, blending historic charm with modern elegance. My room was spacious, clean, and well-appointed with thoughtful details.
The staff was exceptional—friendly, attentive, and always helpful. Dining at CBD Provisions was a highlight, with delicious food and great service. The hotel’s location is perfect for exploring downtown Dallas. Overall, a fantastic experience and a nice place to stay for quick getaway. Thank you!!!
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you, Andrew, for your thoughtful review! I’m so pleased to hear you enjoyed your stay and appreciated the charm and design of The Joule. I'm glad our team made your experience exceptional, and that dining at CBD Provisions was a highlight of your trip. If you ever plan another getaway, we’d be thrilled to welcome you back!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you, Tiffany, for your 5-star review! I'm so glad to hear that you enjoyed your stay. We'd love to welcome you back anytime! If you ever need anything for a future visit, please don’t hesitate to reach out.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you, Mario, for your review! We're thrilled to hear that you had an excellent stay and that you'd return. We look forward to welcoming you back soon!
par un voyageur de Chihuahua
Publié le 2 oct. 2024 sur Expedia
Excelente hotel! Sin duda regresaría!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
¡Gracias, Mario, por tu maravillosa reseña! Nos alegra saber que tuviste una estadía excelente y que volverás. ¡Esperamos darle la bienvenida nuevamente pronto!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you, Tammie, for your feedback! We're glad you enjoyed your stay. If there's anything specific we can do to make your next visit even better, feel free to let us know. We'd love to welcome you back soon!
par un voyageur de Old Greenwich
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you for your 5-star review! I'm so glad to hear you had a wonderful stay with us. We look forward to welcoming you back to The Joule again soon!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you so much for your 5-star review! I’m thrilled to hear that you had an excellent stay with us. We look forward to welcoming you back to The Joule for another amazing experience in the future!
par un voyageur de Old Greenwich
Publié le 26 sept. 2024 sur Expedia
The property was impeccable, very artsy, unusual decor however, I found the rooms to be quite dark with not enough lighting. They could also use a real coffee machine, such as an espresso, not the old-fashioned style that that did not even work… I did not get a chance to try all the dining options unfortunately nor did I get a chance to visit the pool or the spa
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you so much for taking the time to share your recent experience with us! I’m thrilled to hear you found our property impeccable and enjoyed the artistic, unique decor we’re known for.I truly appreciate your feedback regarding the lighting and coffee machine. I’ve taken note of your suggestions and will make sure to pass them along to the team as we are always looking for ways to enhance the guest experience.We’d love to welcome you back so you can fully experience our dining options, the pool, and the spa! Should you plan another stay, feel free to reach out to me directly, and I’d be happy to ensure everything is perfectly arranged for your visit.Looking forward to welcoming you back to The Joule!
par un voyageur de West Hartford
Publié le 25 sept. 2024 sur Expedia
The immediate area around the hotel was dirty and unpleasant. The hotel experience itself was positive.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you for sharing your feedback. While I’m glad to hear your experience at The Joule was positive, I’m sorry to learn that the surrounding area did not meet your expectations. We strive to ensure that every aspect of your stay is enjoyable, and we appreciate your understanding.
