Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you for your feedback. I am sorry to hear that your experience did not fully meet your expectations. Your input is valuable to us, and we would like to understand more about your concerns to improve our services. Please feel free to share more details with me at aabukar@thejouledallas.com. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 25 août 2024 sur Expedia
I loved everything! I felt special the minute I walked in the front doors until I left! Absolutely incredible everything!!! Thank you so very much
Commentaires de Gestion de l’hôtel
26 août 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you so much, Rebekah! We're delighted to hear that you felt special from the moment you arrived until the time you left. Providing an incredible experience is what we strive for, and it's wonderful to know we succeeded. We can't wait to welcome you back for another exceptional stay!
par un voyageur
Publié le 25 août 2024 sur Expedia
Such a great hotel! Theres nightlife, bars and restaurants inside the hotel. Staff ia very friendly and helpful.
Commentaires de Gestion de l’hôtel
26 août 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the nightlife, bars, and restaurants at The Joule. Our team takes great pride in offering friendly and helpful service, and it’s fantastic to know it made your stay even better. We hope to welcome you back for another great experience soon!
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you, Adonis, for sharing your feedback with us. We're sorry to hear that your experience didn't fully meet your expectations. If there’s anything specific you think we could improve or if you’d like to share more details about your stay, please feel free to reach out. Your insights are invaluable as we strive to make every guest’s visit exceptional. We hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.
par un voyageur
Publié le 25 août 2024 sur Hotels
The Joule is beautiful inside and the speakeasy in the basement is super cool. The view of downtown Dallas was amazing. We got a room with a terrace and it was worth the extra cost.
Commentaires de Gestion de l’hôtel
25 août 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you for your fantastic feedback, Daniel! We're thrilled that you enjoyed the beautiful interior of The Joule and had a great experience at our speakeasy. It’s wonderful to hear that the terrace room and downtown view added that extra special touch to your stay. We look forward to welcoming you back for another memorable visit!
par un voyageur de McKinney
Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you for a perfect score!
par un voyageur de Meeker
Publié le 24 août 2024 sur Expedia
Everything you would expect from a 5 star hotel! I just can’t say enough about the staff! Everyone was professional, courteous, and very friendly. I highly recommend the Joule!
Commentaires de Gestion de l’hôtel
25 août 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you so much, Charles! We’re delighted to hear that our staff made such a positive impression and that you enjoyed your stay. Your recommendation means a lot to us. We look forward to welcoming you back to The Joule!
par un voyageur
Publié le 24 août 2024 sur Expedia
Staff were excellent!
Commentaires de Gestion de l’hôtel
25 août 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you, William! We're thrilled to hear that you found our staff excellent. We look forward to having you stay with us again soon!
par un voyageur
Publié le 24 août 2024 sur Expedia
Nice, clean and great location.
Commentaires de Gestion de l’hôtel
25 août 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you, Jason! We're glad you enjoyed our clean and well-located hotel. We appreciate your feedback and hope to welcome you back for another great stay soon!
par un voyageur
Publié le 23 août 2024 sur Hotels
It was beautiful at the hotel but the homeless town that was right next door made me concerned alot when going to and from
Commentaires de Gestion de l’hôtel
24 août 2024 par Amal Abukar, Guest Services Manager, Gestion de l’hôtel
Thank you for your feedback and for rating your stay 10 out of 10. We're glad to hear that you found the hotel beautiful! However, we understand your concerns regarding the area around the hotel. While we strive to provide a serene and secure environment within our property, we recognize the challenges that exist in urban settings. Please know that the safety and comfort of our guests are our top priorities. We hope to welcome you back for another great stay in the future.
