Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Baton Rouge
Publié le 7 oct. 2024 sur Expedia
This is not a four-star hotel. The A/C is loud and wakes you up during the night. Water pipes bang during the night. The closet has two or three hangers available. There is noise in the front rooms from traffic on Hillcrest Avenue. Service in the restaurant was poor. Lampshade had hole in it, was hung crooked, and the light bulb was burned out. Furniture was unimpressive. Have been twice billed a "property amenity fee" and have no idea what this is. Over priced and overrated. Will not stay there again.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Beds leaned to one side.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Service Manager, Gestion de l’hôtel
Thank you for your feedback We sincerely apologize for the inconvenience, we are continually working on ensuring a more pleasurable guest experience! We hope to see you again in the near future.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Service Manager, Gestion de l’hôtel
Thank you for your feedback!
par un voyageur de Cedar Park
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Guest Service Manager, Gestion de l’hôtel
We appreciate your feedback and hope to see you again in the near future!
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
We appreciate your feedback! We hope to see you again in the near future. Thank you for choosing to stay with us!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
Thank you for your feedback. We appreciate your business! We hope to see you again soon!
par un voyageur de Decorah
Publié le 22 sept. 2024 sur Expedia
The lack of parking, & "expensive" valet only option is not what I preferred traveling for work. The staff worked with me on this which I appreciated after a very long day.
The location is fantastic. Very good food options driveable within minutes. SMU campus across the street...also very handy.
I highly recommend the breakfast from the on site restaurant. Loved that!
If work brings me back here Ill definitely consider staying again! Thank you.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
Thank you for your feedback. We sincerely apologize for the inconvenience caused to you due to parking options. We are pleased to hear our staff stepped up to ensure a memorable experience for you. We hope to see you again soon!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
We appreciate your feedback! We hope to see you again in the near future!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
We appreciate your feedback! Thank you for choosing our hotel to host your stay! We hope to see you again in the near future!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Service Manager, Gestion de l’hôtel
Thank you for your feedback. We are honored to see you had a great experience with us! We hope to see you again in the near future!
