Note fondée sur 932 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Property Management , Gestion de l’hôtel
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Property Management , Gestion de l’hôtel
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
par un voyageur de Wichita Falls
Publié le 22 sept. 2024 sur Expedia
The staff made our stay amazing! Just a few things; please clean the mildew from the waterfall at the pool, it would take no time! The pool bar attendant didn’t acknowledge me while I stand there for about 5 minutes, a simple “I’ll be right there with you” would have been enough. There also wasn’t any shampoo in the shower, so I washed my hair with body wash :)
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Property Management , Gestion de l’hôtel
Thank you for your review. We are disappointed to learn of the service inconsistencies you experienced throughout your stay. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to demonstrate the high level of service we normally provide.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Property Management , Gestion de l’hôtel
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Amazing!
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Property Management , Gestion de l’hôtel
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Property Management , Gestion de l’hôtel
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
I booked the Top Golf suite but all the necessary equipment needed for the games were unavailable. Very disappointed because a couple of the games were inoperable.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Property Management , Gestion de l’hôtel
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Enjoyed the stay and the golf course. All staff was kind
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Property Management , Gestion de l’hôtel
Thank you for sharing your positive experience with us and with your fellow travelers! We are pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We look forward to welcoming you back to our hotel in the near future!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
It is a good property and at a very good location. I was very easy to access every thing. we enjoyed staying there and will stay there if we come back to this area.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Property Management , Gestion de l’hôtel
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Property Management , Gestion de l’hôtel
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.
