Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bien MAIS....
Publié le 10 mai 2024 sur HotelsHôtel magnifique, chambre magnifique, grande, spacieuse, tout confort vraiment.
Mais petit problème, il y a des travaux au RDC et fais vibrer tout le bâtiment! Ils le disent avec un mot sur le bureau en arrivant dans la chambre. Mais impossible d'annuler vu que le Check in est fait.
Le minimum est de le dire au moment de la réservation. Si j'avais su, je serais allé ailleurs!
Commentaires de Gestion de l’hôtel
11 mai 2024 par Director of Operations, Gestion de l’hôtel
Hello Thibaut, Thank you for taking the time to tell us about your stay with us at W Dallas-Victory. It is a pleasure to know you loved our beautiful property and rejuvenating accommodations. However, we are sorry for the inconvenience you experienced due to our ongoing remodel. The information regarding the revitalization project is available on our site, and we regret if you did not notice it prior to making your reservation. We appreciate your patience and feedback. We hope that you will consider a return visit when our improvements have been completed to experience our fresh and vibrant hotel first hand. We look forward to welcoming you back soon.Warm regards,Jennifer Fiorilo,Director of Operations,W Dallas – Victory
par David de annecy
Publié le 9 mai 2016 sur Hotels
La localisation est excellente , en plein centre ville de Dallas. La piscine et la salle de sport sont parfaites. Par contre pas de buffet pour le petit déjeuner, une simple carte. Mais le quartier propose des restaurants.
Recommandé
pour Tout le mondepar un voyageur
Publié le 14 nov. 2015 sur Expedia
Excellent, je le recommande. Piscine chauffée sur le toit avec vue panoramique est un incontournable.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Director of Operations, Gestion de l’hôtel
Hello Isaac, We strive to deliver immaculate, comfortable accommodations combined with outstanding hospitality to every guest; therefore, we appreciate you noticing our efforts. On behalf of our team at W Dallas-Victory, thank you for the excellent rating, and we hope to be your hotel of choice whenever you return to the area.Warm regards,Jennifer Fiorilo,Director of Operations,W Dallas – Victory
par un voyageur
Publié le 3 sept. 2024 sur Expedia
One of the best
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Director of Operations, Gestion de l’hôtel
Hello Alan, We love that you had an unforgettable stay at W Dallas-Victory. Our vibrant city retreat offers travelers beautiful views combined with outstanding service in a fantastic location. Thank you for the great rating, and we look forward to your return.Warm regards,Jennifer Fiorilo,Director of Operations,W Dallas – Victory
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Director of Operations, Gestion de l’hôtel
Hello Matthew, We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service and style as well as our fantastic location. Thank you for the outstanding rating for W Dallas-Victory, and we look forward to welcoming you again soon.Warm regards,Jennifer Fiorilo,Director of Operations,W Dallas – Victory
par un voyageur
Publié le 25 août 2024 sur Expedia
Wonderful!
Commentaires de Gestion de l’hôtel
26 août 2024 par Director of Operations, Gestion de l’hôtel
Hello Corey, We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. Thank you for your excellent rating and for choosing W Dallas-Victory for your visit to our vibrant city. We loved accommodating you, and we hope you will make us your home away from home whenever your travels bring you this way.Warm regards,Jennifer Fiorilo,Director of Operations,W Dallas – Victory
par un voyageur
Publié le 13 août 2024 sur Hotels
Amazing hotel and super friendly staff
Commentaires de Gestion de l’hôtel
14 août 2024 par Director of Operations, Gestion de l’hôtel
Hello Kevin, It was our pleasure to welcome you to W Dallas-Victory. We are delighted to know you loved our intuitively designed accommodations and that our Talent left such a warm impression. They emphasize giving every guest the best experience possible, down to the smallest detail, so they will appreciate hearing your kind comments. Thank you for the wonderful feedback, and we look forward to seeing you again soon.Warm regards,Jennifer Fiorilo,Director of Operations,W Dallas – Victory
par un voyageur
Publié le 12 août 2024 sur Expedia
Good location and room was very neat and clean. Absolutely loved the pool deck and the view was 10/10
Commentaires de Gestion de l’hôtel
13 août 2024 par Director of Operations, Gestion de l’hôtel
Hello RoAnn, We are glad to know you were pleased with our well-kept accommodations and beautiful views. We also love that you could experience all the energy that downtown Dallas has to offer, including sports and entertainment at American Airlines Center and world-class shopping at the Neiman Marcus flagship store. Thank you for making W Dallas-Victory a part of your travel plans, and we hope to see you again soon. Warm regards,Jennifer Fiorilo,Director of Operations,W Dallas – Victory
par un voyageur
Publié le 10 août 2024 sur Expedia
Under construction, not informed upon booking. Did not get the room we upgraded and paid for. Hotel didnt do anything to help. Very disappointing returning guest at the W.
Commentaires de Gestion de l’hôtel
12 août 2024 par Director of Operations, Gestion de l’hôtel
Hello Marisa, We deeply regret that we fell short of meeting your expectations during this visit. Your past great experiences mean a lot to us, and we are genuinely sorry we did not deliver the same level of satisfaction this time. Please accept our apologies for the issues you experienced due to our current modernization. We understand the inconvenience that occurs with a development project, and we are grateful for your patience. We are also sorry for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability, and we appreciate your feedback. Thank you for choosing our hotel, and we hope that you will consider a return visit when our improvements have been completed to experience our fresh and vibrant hotel firsthand.Warm regards,Jennifer Fiorilo,Director of Operations,W Dallas – Victory
