Note fondée sur 981 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
Personnel peu serviable le matin en soirée c’était excellent
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Dear Carl, We strive to provide thoughtful and intuitive hospitality; therefore, we regret to learn that you found our service to be inconsistent. We apologize for the service lapses you encountered during your visit and have followed up accordingly. We understand your frustration and appreciate your patience in these matters. Our goal is to provide a stay that exceeds our guest’s expectations as they deserve nothing less, and we appreciate your constructive feedback. Thank you for being our guest at Wingate by Wyndham DFW/North Irving, and we hope the rest of your time with us was pleasant. We would love to host you again so we can show you the full extent of our commitment to outstanding hospitality.General Manager
par un voyageur
Publié le 11 mars 2024 sur Expedia
Près de l aéroport
Excellent rapport qualité prix
Commentaires de Gestion de l’hôtel
13 mars 2024 par General Manager, Gestion de l’hôtel
Dear Martin, Thank you for the fantastic review of your recent stay at the Wingate by Wyndham DFW/North Irving. We are pleased you found our location near the airport to be perfect for your plans, and we also appreciate you mentioning our excellent value. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.General Manager
par un voyageur
Publié le 26 mars 2023 sur Expedia
Registration went well
The problem is that they had no place to transport us to the airport in the morning. We had to pay $30 for a taxi. One of the reasons we booked this hotel was the transport provided to the airport
Commentaires de Gestion de l’hôtel
26 mars 2023 par General Manager, Gestion de l’hôtel
Dear Jean, Thank you for choosing us for your stay. We value your rating. However, we are sorry for the shuttle service issues you had while you were here and regret the inconvenience caused. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. Thank you for sharing these comments, and we look forward to welcoming you back soon.General Manager
par un voyageur
Publié le 26 nov. 2022 sur Expedia
Bonne hotel pour un transit d'aéroport
Commentaires de Gestion de l’hôtel
27 nov. 2022 par General Manager, Gestion de l’hôtel
Dear Maude, Thank you for reviewing Wingate by Wyndham DFW/North Irving. Nothing is more important than your satisfaction, and we are pleased you liked our shuttle service. It was our pleasure hosting you, and we look forward to seeing you soon.General Manager
par un voyageur
Publié le 19 nov. 2022 sur Expedia
L'hotel était propre, vraiment parfait ppur un transit à l'aeroport avec la navette de l'aéroport
Commentaires de Gestion de l’hôtel
20 nov. 2022 par General Manager, Gestion de l’hôtel
Dear Maude, Thank you for your review of Wingate by Wyndham DFW/North Irving. We are glad you liked our convenient shuttle service and spotless hotel. We are thrilled you had a pleasant stay, and we look forward to seeing you soon. General Manager
par un voyageur
Publié le 29 oct. 2024
Commentaires de Gestion de l’hôtel
29 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Katrice, We appreciate you taking the time to leave your perfect rating for Wingate by Wyndham DFW/North Irving. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you on your next visit to Irving.General Manager
par un voyageur de Liverpool
Publié le 24 sept. 2024
Clean and nice people!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Robert, Thank you for choosing Wingate by Wyndham DFW/North Irving for your recent stay. We were pleased to receive your excellent feedback about how much you enjoyed our clean and fresh accommodations. Also, with a mission to provide superior hospitality, we take great pride in serving your needs and are delighted to hear that we exceeded your expectations. As a valued customer, your feedback will be shared with our devoted team to continue to inspire them to deliver exceptional experiences. Thank you for sharing these comments, and we look forward to welcoming you back soon.General Manager
par un voyageur de Riverside
Publié le 22 sept. 2024 sur Expedia
Not sure about the area around the property as i took an Uber from the airport at night.
Bed was comfortable, and room was nice. Staff at check-in were GREAT
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jennifer, We appreciate you taking the time to leave feedback regarding your experience at Wingate by Wyndham DFW/North Irving. We are delighted to read that your interactions with our front desk associates have been so exceptional. We are also glad to know how much you liked your guest room and our comfortable beds. Thank you for choosing to stay with us. We look forward to welcoming you again soon. General Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Elizabeth, We are thrilled you had an excellent stay at Wingate by Wyndham DFW/North Irving. We appreciate your generous compliments and the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. General Manager
par un voyageur de Massapequa Park
Publié le 21 sept. 2024 sur Expedia
The property was centrally located for us. Access to the highway was right outside hotel and proximity to airport was excellent.
The bathtub was very slippery. I had to hang onto to safety bar for whole shower. The TV don’t work as it was supposed to. Streaming was available but the remote did not have the right buttons to get to the streaming apps.
The breakfast was eh. Food not great.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Russell, We are thrilled to hear how much you valued our convenient location near the airport and highway. However, we apologize for the issues you encountered in your room. Please accept our sincere apologies, and know we will make adjustments to ensure what you experienced is not repeated. We are grateful for your feedback and also for your patience. We are also sorry for not meeting your expectations concerning the food. We will address these concerns with our food and beverage team as we always want to improve our guest experience. Your valuable feedback is much appreciated, and we do hope to have the privilege of hosting you again soon.General Manager
