Note fondée sur 36 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
We are so sorry!
Publié le 29 sept. 2024 sur HomeAwayThe house was lovely. Had everything we needed as advertised. Unfortunately, the town of Damascus was devastated by a flood due to Hurricane Helene. We lost power about 9:40am on 9/27. Also, lost water around the same time. We had to evacuate around 5:30pm on 9/27. We apologize for not being able to wash the dishes or complete some of the other check out procedures due to the circumstances. We are devastated for the community of Damascus as they have suffered catastrophic damage in town. Luckily the house was out of harms way at the time of our departure. The town and people of Damascus are amazing and we wish them well in the recovery process. We got to speak to several locals and many of them were worried that our trip was ruined. Which obviously was of no concern to us, but speaks to the people in the area.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par VrboOwner, Gestion de l’hôtel
From the owner: "I would like to thank you for your understanding and compassion for the people of Damascus who are struggling to rebuild their town after a devastating flood. Your review was lovely, even though their trip was cut short."
par un voyageur
Cute and Comfortable Home
Publié le 26 sept. 2024 sur HomeAwayHome was clean and had everything we needed and more. Really appreciated the small touches - charging ports at each bedside, snacks, wood and kindling for fire pit, even an umbrella! Conveniently located near Creeper Trail and Abingdon’s Barter Theatre. Truly a comfortable home away from home!
par un voyageur de Attica, usa
Very pleasant stay
Publié le 26 août 2024 sur HomeAwayLovely house
par un voyageur
Convenient to downtown
Publié le 18 août 2024 sur HomeAwayWe appreciated the fire pit and firewood. House was clean and nicely decorated.
par un voyageur
Fun Weekend!
Publié le 29 juill. 2024 sur HomeAwayA lovely home situated close to Damascus town center.
We were very comfortable and had a great weekend with old friends!
par un voyageur de Bristol, TN
Damascus cottage
Publié le 2 janv. 2024 sur HomeAwayThe property was as pictured, for the most part surface clean. In the 2nd bathroom the towel racks were not affixed to the wall well and you could not hang a towel on them. We had a real problem with the kitchen sink not draining. 12+ hours after contacting the property manager, we did get a return call with a promise of a plumber to come by and look at the problem. He tried and was unable to fix the slow drain. He left with a promise he would return the next day with other equipment, sadly we did not see or hear from him. The property did not have a dishwasher so we had no recourse but to try to use the sink and wait for the water to slowly drain out; usually taking at least 2-3 hours.
We loved the fire pit and the gas grill was a life saver.
All in all would stay again ONLY if the drainage problem was fully rectified.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hi Jan, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: - We've inspected the towel racks and confirmed that they are securely fastened to the wall.- We didn't see your message until the following morning due to the late timing, regarding the issue with the sink. Once aware, we promptly reached out and dispatched a plumber immediately. The plumber dedicated two hours to address the problem but discovered a more serious issue, making it a more extensive repair. Due to the nature of the problem, we had to wait until your checkout to begin the necessary work. We appreciate your understanding during our communication about this matter and we're pleased to inform you that the issue has been successfully resolved.We do all we can to provide an excellent guest experience and we look forward to hosting many satisfied guests.
par un voyageur
Vacation
Publié le 23 nov. 2023 sur HomeAwayEnjoyed the property!
par un voyageur
Cabin was roomy and comfortable
Publié le 20 oct. 2023 sur HomeAwayStayed 2 nights. Very clean, needed to be dusted but otherwise in excellent condition.
par un voyageur de Wisconsin Rapids, Wisconsin
Great place
Publié le 5 sept. 2023 sur HomeAwayAs advertised. Very clean
par un voyageur
Beautiful
Publié le 13 juill. 2023 sur HomeAwayThis our 2nd year staying at this property. We love the coziness of the cabin. Highly recommend it while in Damascus.
