Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Location, Great Amenities, Great Stay!
Publié le 9 oct. 2024 sur HomeAwayThe house is located in excellent proximity to highway, grocery, beach, dining, etc. The neighborhood is very peaceful (we sat out every night in the backyard and rarely heard any sounds at all!). The kitchen has a TON of equipment if you are keen to cook any of your own meals. Beds were comfortable, fold out sofa was fine (fold out sofas are what they are). Dining table is amazing and was the central hub for our stay. Wifi works great, parking is easy. Driveway is steep, but we were able to park in the garage making unloading easy. Park across the street was lovely. We had no real issues at all and I would absolutely stay here again if needed!
par un voyageur
Nice place
Publié le 21 sept. 2024 sur HomeAwayThe house was clean and orderly. We loved the big backyard! The driveway needs to have the adjacent shrubbery trimmed. This will make it safer to drive the car up and down the driveway. The location was convenient and was close to the beaches, harbor, restaurants, and the I-5!
par un voyageur
Publié le 11 août 2024 sur HomeAway
par un voyageur de Ontario CA, USA
Great outdoor space.
Publié le 25 juin 2024 sur HomeAwayWe love to cook together and the backyard patio and bbq made it easy to enjoy the outdoors. The view of the ocean from the dining/living room was beautiful. Peaceful and quiet neighborhood.
par un voyageur
Beautiful
Publié le 27 mai 2024 sur HomeAwayGreat place to congregate
par un voyageur
Will never use VRBO/Vacasa again
Publié le 16 sept. 2023 sur HomeAwayWe vacated this property after less than 30 minutes and are now dealing with horrendous customer support in receiving a refund from Vacasa. Upon entering the home, we immediately smelled an unclean odor that made it hard to breathe. We then noticed bugs that looked like cockroaches around the window sills in the bathroom and living areas. In the backyard space, there was animal waste left on the property. All the furniture pieces had stains on them that smelled of animal urine and were unsafe to sit on. Throughout the house, there are signs stating that the plumbing in the house is not good and guests will be charged for any plumbing issues that occur. Further, the trash bins were completely overfilled making it impossible to even utilize the bins were we to stay. We immediately called customer support for VRBO and for Vacasa, stating the unsanitary conditions of the home, and shared the voluminous photos we took of the cockroaches, stains, and animal waste, then booked a different property in Newport Beach via a different service. Again, we did not stay at the property for longer than 30 minutes though we had booked for a full week. We have asked for an immediate refund to which Vacasa and VRBO have been ignoring our calls, and are taking necessary steps to ensure not only that we are refunded but that this property is delisted until it is safe for people to use.
Commentaires de Gestion de l’hôtel
29 sept. 2023 par VrboOwner, Gestion de l’hôtel
James, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
par un voyageur de Laguna Niguel
Adorable
Publié le 14 sept. 2023 sur HomeAwayA very quaint property with a great backyard. The 2nd bedroom is not in the house but located in the garage. Some of the windows don't lock.
With that said we loved our stay.
Commentaires de Gestion de l’hôtel
29 sept. 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Dana Point Cottage
Publié le 17 juill. 2023 sur HomeAwayGreat location and the house has good bones but does need some tender loving care. Great backyard and beautiful park across the street for kids and dogs. Backyard is need of a hose with a nozzle to keep the area clean.
Commentaires de Gestion de l’hôtel
3 août 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your stay! Thank you for taking the time to share your feedback with us. We will be sure to pass your suggestions along to our local manager who will work with our homeowner to make necessary upgrades. We look forward to hosting you again!
par un voyageur
Good but needs updating
Publié le 21 mai 2023 sur HomeAwayThe good: excellent water pressure, plenty of parking, huge yard for dogs, plenty of towels, white bedding. The bad: This is NOT a two bathroom house! There is a second bathroom jerry-rigged into the back of the garage. Come on! No one is using that. The place was clean but is in dire need of a deep clean - appliances are very old and need de scaling etc. Plates are chipped, there are strangely no teaspoons. Furniture is mis-matched and very dated/dingy. There is also too much of it and every surface has tchotchkes on it so it's hard to find a place to set your personal items down - less would definitely be more. This place desperately needs a re-fresh. Then it would be fantastic.
Commentaires de Gestion de l’hôtel
3 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Sandy,
Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We are sorry to have been unable to provide you with a pleasant and relaxing vacation experience. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
Warm Regards,
Leonard G.
par un voyageur
Location, location, location
Publié le 5 mai 2023 sur HomeAwayPerfect bungalow, perfect backyard, perfect location!
