Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 oct. 2024 sur Expedia
nice vibe.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par GM, Gestion de l’hôtel
Good Morning Aldrich: We appreciate your business at the Marina Shores Hotel and hope to welcome you back the next time you visit Dana Point. Safe Travels.
par un voyageur
Publié le 20 oct. 2024 sur Expedia
I didn't like my room close to where you put the sheets, and towels! I wanted to take a nap after I arrived. It wasn't possible because of the noise when the door will shut off!
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Joy Hedges. Assistant General Manager, Gestion de l’hôtel
Thank you for your feedback. I'm sorry to hear that the noise from the linen area disturbed your rest. We understand how important a quiet environment is, especially after a long trip. We’ll make sure to take this into consideration for future room assignments. If you stay with us again, please let us know your preference for a quieter location, and we’ll do our best to accommodate.
par un voyageur
Publié le 16 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2024 par GM, Gestion de l’hôtel
Hello Daniel:We are pleased that you chose the Marina Shores Hotel for your accommodations in Dana Point and we're very happy to see you enjoyed your visit. Please come stay with us again soon. Travel safe.
par un voyageur
Needs update
Publié le 14 oct. 2024 sur HotelsDon’t get a room facing street. It’s super loud. Road noise. Only positive is location
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Kevin Valecha. General Manager, Gestion de l’hôtel
Dear Norma,Thank you for your feedback. I sincerely apologize for the noise issues you experienced during your stay. We understand how disruptive that can be. I'm glad to hear you enjoyed our location, but we regret that your overall experience was affected.We appreciate your understanding and hope to have the opportunity to serve you better in the future.Best regards,Kevin Valecha
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Great time
Commentaires de Gestion de l’hôtel
14 oct. 2024 par GM, Gestion de l’hôtel
Good Morning Joe: We appreciate your business at the Marina Shores Hotel in Dana Point and are happy you were pleased with your stay with us. We hope to welcome you back soon. Travel Safely.
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par GM, Gestion de l’hôtel
Hello Cecilia: Thank you for choosing the Marina Shores Hotel for you stay in Dana Point. We are pleased to see you enjoyed your visit and hope we will be welcoming you back to our hotel the next time you visit our city. Safest Travels.
par un voyageur de Santa Monica
Publié le 10 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par GM, Gestion de l’hôtel
Good Morning Alejandro: We appreciate your business and if there is anything we can to improve your next visit, please don't hesitate to share that with the hotel GM, Kevin. Thanks and travel safely.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
nice friendly staff
Commentaires de Gestion de l’hôtel
7 oct. 2024 par GM, Gestion de l’hôtel
Hello Jimmy: We appreciate your choosing the Marina Shores Hotel and are happy you enjoyed your stay with us. We hope to see you again the next time you visit Dana Point. Safest Travels.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
It was okay
Commentaires de Gestion de l’hôtel
7 oct. 2024 par GM, Gestion de l’hôtel
Good Morning Melissa: We are sorry that we somehow did not fully meet your expectations. Please feel free to contact the hotel General Manager, Kevin Valecha or the Assistant General Manager, Joy Hedges to discuss any concerns you had during your visit to our hotel or to share with us how we might do better for you the next time you visit. Please contact them at the hotel 949-248-1000. Thank you.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Overall a good stay
Commentaires de Gestion de l’hôtel
3 oct. 2024 par GM, Gestion de l’hôtel
Thanks for your business and your review Jerome. We hope we will be seeing you again at the Marina Shores Hotel the next time you visit Dana Point. Safest Travels.
