Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2022 sur Expedia
Superbe hôtel!!
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Beautiful property and great walkable surroundings. Staff was generally great but most of our stay they skipped our room - had to call for towels and other standard items. Never explained why and although we reminded they still didn’t show up. Also free wi-fi is only for direct bookings.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Hotel manager, Gestion de l’hôtel
Good morning, we apologize greatly for the service failure. This is not our standard. We had made adjustments on your folio for the inconvenience. We hope you return to our property and I would love to ensure a nice upgrade. Sincerely, Susan Collins
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Excellent remodel with great walking and views. Food was great as well!!
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Ellie, Gestion de l’hôtel
Thank you for staying with us here at Laguna Cliffs. We are so glad you enjoyed your stay and dining experience. We looked forward to hosting you again.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
I travel alot for pleasure and for work. This was the worst customer service I have ever experienced in my life. Will never return!
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Customer Service, Gestion de l’hôtel
Jeremy, the experience you described is not what we aim to provide. Feedback is valuable and will be used to enhance the quality of service from our team members. Safe travels in your future journeys.
par un voyageur
Beautiful but pricey
Publié le 13 oct. 2024 sur HotelsA stunning resort. Meal prices were outlandish
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Customer Service, Gestion de l’hôtel
It’s wonderful to hear you had a great time at Laguna Cliffs Marriott Resort & Spa. Your feedback about the dining options is appreciated, and we're glad the resort's beauty left a positive impression. We're looking forward to welcoming you back.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
The staff were beyond accommodating and made our stay that much better.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Customer Service, Gestion de l’hôtel
Mazgan, thank you for staying with us at Laguna Cliffs Marriott Resort & Spa. The team members are thrilled to know they made your stay even more enjoyable. We look forward to welcoming you back soon!
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Great shops and restaurants in the area. There is a very nice lounge area on the patio with firepits.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Customer Service, Gestion de l’hôtel
Angel, thank you for staying with us at Laguna Cliffs Marriott Resort & Spa. We’re delighted you enjoyed the nearby shops and restaurants, as well as our inviting patio lounge with firepits. We look forward to welcoming you back!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Customer Service, Gestion de l’hôtel
Rebecca, thank you for staying with us at Laguna Cliffs Marriott Resort & Spa. We're pleased that you enjoyed your time with us and look forward to welcoming you back soon.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Customer Service, Gestion de l’hôtel
John, the team at Laguna Cliffs Marriott Resort & Spa is thrilled you enjoyed your stay. Thank you for staying with us. We hope to welcome you back soon!
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Customer Service, Gestion de l’hôtel
Ronald, thank you for staying with us at Laguna Cliffs Marriott Resort & Spa. We’re thrilled to know you enjoyed your time here, and we look forward to welcoming you back for another great stay!
