Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Lévis
Publié le 1 avr. 2024 sur Expedia
The breakfast was terrible. Cereals and milk only. No toasts or anything else. We went to Perkins to have breakfast. We will not go to that place in the future.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Serge,Thank you for sharing your feedback with us. We apologize that our breakfast options did not meet your expectations. We appreciate your comments and will take them into consideration to improve the variety and selection for our guests. We hope to have the opportunity to provide a better experience for you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 27 mars 2019 sur Hotels
Halte sur notre road trip.
Commentaires de Gestion de l’hôtel
3 mai 2019 par Gerente del hotel, Gestion de l’hôtel
Querido invitado,
Gracias por su rápida y corta visita a nuestro hotel. Por favor, diga más sobre su estadía, si perdimos alguna marca en hospitalidad. Sus comentarios nos serán útiles para mejorar nuestros servicios. ¡Esperamos volver a verte pronto!
Sinceramente,
Gerente del hotel
par un voyageur
Publié le 31 déc. 2024
Unusual to find a hotel that allows smoking. Only king room was smoking, and had that lingering odor. Breakfast was cold cereal or toast. I get better value for less money, but I mistakenly thought I was staying at an interesting property.
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Hotel Manager, Gestion de l’hôtel
Dear Nels,Thank you for sharing your feedback. We’re sorry to hear the room and breakfast didn’t meet your expectations. Your comments help us improve, and we’ll address these concerns promptly. We hope to better serve you in the future with a more satisfying stay.Sincerely, Hotel Manager
par un voyageur
Publié le 20 nov. 2024
A
Commentaires de Gestion de l’hôtel
20 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Steven, Thanks for the stay and great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. We Look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The hotel was older and my non-smoking room didn't smell non-smoking. The sheets were thin and had a small tear. The room was clean and water pressure was good. Breakfast was almost non existent. They only had cereal and coffee.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Elizabeth,Thank you for your candid feedback. We appreciate your observations regarding the room and breakfast options. We're glad to hear the cleanliness and water pressure met your expectations. Your comments will help us improve our services and amenities. We hope to provide you with a better experience on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Very nice stay! Everything and everyone was very nice. The room was clean and comfortable! Would stay here again!
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Barbara,Thank you for your wonderful review! We’re thrilled to hear you had a very nice stay and found our team and accommodations to your liking. Cleanliness and comfort are our top priorities, and your feedback inspires us to keep up the great work. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Judith,Thank you for the fantastic 5-star review! We’re delighted to hear you enjoyed your stay and found everything to your satisfaction. Your kind feedback motivates our team to continue providing excellent service. We look forward to welcoming you back for another memorable experience on your next visit!Sincerely, Hotel Manager
par un voyageur
Hurricane Helene
Publié le 4 oct. 2024 sur HotelsUnfortunately I was evacuated due to hurricane Helene and was not able to get home to my family. I definitely feel like I made the right decision on choosing Jefferson Inn. The clerk was extremely helpful and friendly and made me feel comfortable in an uncomfortable situation and I definitely recommend this hotel to anyone and would most definitely stay here again in the future!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jessica,Thank you for your heartfelt review! We're honored that you chose Jefferson Inn during such a challenging time. It's wonderful to hear our staff provided comfort and support amidst the evacuation. Your recommendation means a lot to us, and we look forward to welcoming you back under happier circumstances in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Walter,Thank you so much for your perfect 10 out of 10 ratings! We're thrilled to hear you had an outstanding experience with us. Your satisfaction is our top priority, and we can't wait to welcome you back for another exceptional stay. Sincerely, Hotel Manager
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Walmarc,Thank you for your 8 out of 10 review! We’re delighted you enjoyed your stay with us. Your feedback is invaluable, and we’re always looking for ways to enhance our guests' experiences. We hope to see you again soon for an even better visit! Sincerely, Hotel Manager
