Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2022 sur Expedia
Shampoo sample were opened..already used. But overall, good place for a 1 night stay whole traveling.
Commentaires de Gestion de l’hôtel
22 oct. 2022 par Roel, Gestion de l’hôtel
Hello Marie,Thank you for staying with us. We appreciate your business. We apologize for the shampoo issues you've had. We will address this and make sure we resolve this matter. Thank you for taking the time to share your experience with us. Please let us know if there's anything else we can do to make your stay even better next time. Again Thank you and we hope to see you soon.Regards,Roel
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Very clean and well taken care of.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Dorothy - General Manager , Gestion de l’hôtel
Thank you for the kind words! We’re glad you enjoyed the cleanliness and care. We look forward to welcoming you again!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
The room they stuck us in was terrible. It smelled so bad, my wife was dry heaving. The staff there was wonderful and they tried to get us another room, but it was all booked up. Efforts to spray down the room with potpourri were made, but it did not help, so we left and found something else.Still waiting on our refund Expedia.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Dorothy Green- General Manager , Gestion de l’hôtel
Thank you for sharing your experience with us. We sincerely apologize for the unpleasant condition of the room and the discomfort it caused you and your wife. While we’re glad to hear that our staff did their best to assist, we deeply regret that the situation couldn’t be resolved on-site. We understand how frustrating this must have been, and we will follow up with Expedia to ensure your refund is processed as quickly as possible. Please don’t hesitate to reach out directly if you have any further concerns—we value your feedback and would love the opportunity to make it right in the future.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Clean, nice staff but dated
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Dorothy Green - General Manager , Gestion de l’hôtel
Thank you for your feedback! We’re glad to hear you found our staff friendly and the space clean. We understand that some aspects of the property may feel a bit dated, and we’re continually working to improve. Your input is valuable, and we hope to welcome you back for an even better experience in the future.
par un voyageur de Danville
Publié le 22 sept. 2024 sur Expedia
Old. Needs work. Leaky toilet. No response
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Dorothy Green- General Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We apologize for the maintenance issues you encountered, especially the leaky toilet and lack of response. This is certainly not the standard we aim to provide, and we will be addressing these concerns with our team to ensure it doesn’t happen again. We appreciate your input and hope you’ll consider giving us another chance in the future.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
par un voyageur de zapopan
Publié le 16 sept. 2024 sur Expedia
Olia mal
Commentaires de Gestion de l’hôtel
16 sept. 2024 par -MC, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur de Roseville
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par -MC, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Comfortable bed and good breakfast options.
Staff was helpful and kind.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par -MC, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur de Alamo
Publié le 5 sept. 2024 sur Expedia
It was OK.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par -MC, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property. If you have any suggestions or ideas on how we could improve the score you provided, please let us know.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
