Note fondée sur 239 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2024 sur Expedia
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Met our needs. Second time here and both times breakfast items cold and not refilled. second time did not see anyone attending the breakfast line either morning.
par un voyageur
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank you for letting us know how your stay was. This will be shared with the all staff.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Front Desk, Gestion de l’hôtel
We checked both rooms of your issues mentioned previously.
par un voyageur
Publié le 14 août 2024 sur Hotels
The locks for one of the rooms did not work. There appeared to be mold coming through the ceilings.
Water was ponding in one corner of a bathroom sink.
A dead roach was left on the floor in a room.
The bed linens had stains.
The staff was nice.
Commentaires de Gestion de l’hôtel
16 août 2024 par Front Desk, Gestion de l’hôtel
We did check the lock for room 212 and it did need adjustment. Thank you for letting us know.
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Front Desk, Gestion de l’hôtel
We are sorry you did not enjoy your stay
par un voyageur de odenton
Publié le 27 juin 2024 sur Expedia
Staff was sooooo good! Pool water was cloudy and the elevator didn’t work so we had to carry all luggage up the stairs. Staff did do their best to get us onto the lowest floor.
Commentaires de Gestion de l’hôtel
23 août 2024 par Front Desk, Gestion de l’hôtel
Thank you
par un voyageur
Publié le 22 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Front Desk, Gestion de l’hôtel
We were pleased you enjoyed your stay
par un voyageur
Publié le 20 juin 2024 sur Expedia
Made a last minute reservation, accommodations met our needs.
par un voyageur
Publié le 17 juin 2024 sur Hotels
We chose to stay at this location and cancel our existing reservation at the Hampton inn because this location offered a larger room with two tvs so my son could play his game system while I watch tv. However, our room was not equipped with two tvs as stated and they were unable to move us to a room that did after telling us they would and bringing all of our things back down to the lobby. The front desk was unable to tell us about the issue because the phone in our room did not work. Our room was also uncomfortably warm which didn’t improve after the ac ran for a few hours and it got dark as we had hoped. I had already had my autistic son settled by the time I realized that it wasn’t going to cool down enough to be comfortable or else I would have asked for a move. I chose to sweat and toss and turned all night rather than disrupt his routine because his behavior can be unpredictable and disruptive when that happens.The hot breakfast options weren’t great.The eggs had a weird texture and the potatoes were hard…possibly undercooked. We didn’t go hungry since they also offered continental options. The staff we did encounter were friendly. Arionna did try to fix the tv issue, but I guess there was nothing to be done. There weren’t any musty smells and everything seemed clean. It was just a lousy sleep after traveling all day and having another day of travel ahead of us.
