Note fondée sur 139 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,2 Service et personnel
2,9 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Better than sleeping in your truck.
Publié le 7 sept. 2024 sur HotelsI was in rook 111.
The Refrigerator was noisy.
The A/C fan was loud - even on Low.
The bed spreads looked like they came from GoodWill - full of holes & tears.
The bathroom was dark & the tile grout was black (I hope that was the grout).
Hard wood floor - dusty & dirty.
The desk person did not speak (american) english and she was curt.
No card or paperwork with the hotel name, address and phone #.
No one at the front desk, when I called to check-out no one answered the phone.
I had to call Hotels.com for help.
OK for a one day business trip - not female or family friendly.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Thomas! Thank you for sharing your experience with us. We apologize for the various inconveniences you encountered during your stay, from the noisy appliances to the state of the bedding and room cleanliness. We will address these issues with our housekeeping and maintenance teams to ensure improvements are made. Additionally, we will provide further training to our staff to enhance communication and service at the front desk.We understand how important it is to feel comfortable and supported during your stay, and we appreciate your feedback as it helps us improve. We hope to offer a better experience on your next visit.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Harry , Gestion de l’hôtel
Thanks for staying with us thanks for your feedback god bless you.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Everything was great, clean, easy check in and out and friendly staff.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Harry , Gestion de l’hôtel
Thanks for staying with us we are so glad you are happy thanks for your feedback god bless you.
par un voyageur
Publié le 28 août 2024 sur Expedia
It’s good for a trucker short stop that’s about it
Commentaires de Gestion de l’hôtel
30 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Craig! Thank you for your feedback. We’re sorry to hear that the stay did not meet your expectations. Your comments will be reviewed to help us improve the experience for all guests. If there's anything specific you'd like to see enhanced, please let us know.
par un voyageur de Gainesville
Publié le 26 août 2024
The room was clean
Commentaires de Gestion de l’hôtel
26 août 2024 par Harry , Gestion de l’hôtel
Thanks for staying with us thanks for your feedback we love to see you again god bless you.
par un voyageur
Publié le 26 août 2024 sur Hotels
When I got there to check in a lady came out and looked at me like she was so mad cause I was standing there. I told her I had a reservation and she turned around and left and then a younger girl came out. I don’t know what they clean or if they clean but the smell of the product is horrible. I left 8/25 am and still have a horrible headache and that smell I can still smell it. I don’t know what is up above the rooms but it was like someone was running or jumping around very loudly. The floors were sticky and some area there look to be blood or something on the floor. I can say that when I went to go give my room card in the office there was a man that took it for me and he was very nice. I have pictures of the floor boards and blood on the floor and several other things but the area below is not letting me upload the pictures
Commentaires de Gestion de l’hôtel
26 août 2024 par Harry , Gestion de l’hôtel
Sorry you have a problem with your stay we take care of you thanks for your feedback god bless you.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Harry, Gestion de l’hôtel
Thanks for staying with us we worked hard and served you better we love to see you again thanks for your feedback god bless you.
par un voyageur
Publié le 11 août 2024 sur Hotels
the hotel was filthy and i saw mold. it needs dehumidifiers and a good cleaning.
Commentaires de Gestion de l’hôtel
11 août 2024 par Harry , Gestion de l’hôtel
We are extremely sorry for your experience we are working to resolve this issue god bless you.
par un voyageur
Disgusting
Publié le 23 juill. 2024 sur HotelsOn check-in the woman behind the desk was blunt to the point of being almost rude.
We got into the room, (don't be fooled by the pictures online), and it was disgusting. There were hairs in the bed, on the pillows, on the towels, literally everywhere. The floor has never been cleaned properly.
Stay somewhere else.
Commentaires de Gestion de l’hôtel
25 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Matt! Thank you for taking the time to provide your feedback. We are genuinely sorry to hear about the issues you encountered during your stay. Your experience does not reflect our standards, and we will address your concerns with our team to ensure improvements are made. If you have any additional details or would like to discuss this further, please feel free to contact us directly.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
throw back to the old style motels...i was looking for a budget room and this fit the bill. Staff was very friendly, room was ok, A/C worked!! It was better than tent camping in 80 degrees which was my other option.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Kirk! We're glad to hear that our motel provided a budget-friendly option for your stay and that our staff made you feel welcome. Ensuring a comfortable experience, especially with functional amenities like air conditioning, is important to us. Your feedback is appreciated, and we hope to welcome you back if your travels bring you our way again. Safe travels!
