Note fondée sur 435 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Isabelle
Really nice stay
Publié le 9 août 2017 sur HotelsQuiet, nice place to stay.
Commentaires de Gestion de l’hôtel
31 août 2017 par Brittany, Gestion de l’hôtel
Thank you Isabella for your review. We hope you visit again soon.
par un voyageur
Publié le 26 nov. 2024
par un voyageur
Publié le 20 nov. 2024
I was woken up every morning by barking dogs and the owner’s screaming for the dog to be quiet.
par un voyageur
Publié le 6 oct. 2024
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Hey Stephen,We are sorry you had a less than satisfactory experience, prompting your 8/10 rating following your stay at the Red Roof Inn PLUS+ Danville, KY. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 23 sept. 2024 sur Expedia
This property is very nice. It smelled amazing. The staff was very friendly and courteous, and my room was spacious, clean and the bed was extremely comfortable!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Heather,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ DANVILLE KY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff to be friendly, location to be nice and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 22 sept. 2024 sur Expedia
My only complaint was we could hear the people walking and moving around in the room anove us.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Tammy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ DANVILLE KY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 4/5 score. However, I sincerely apologize for the noise disturbance. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Recordo, Rediresponse Specialist, Gestion de l’hôtel
Hey Richard, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Danville, KY and I felt great seeing your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure total satisfaction. Red Roof hope you’ll visit us again on your next trip.Very truly yours,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Hello Gerald, Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ Danville, KY and I were overjoyed to see your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure at Red Roof to have you stay with us again in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 19 sept. 2024 sur Expedia
I reserved for two nights but only stayed one and requested my money back for the second night. Could here fighting and cussing in the room next door all night long. Called the front desk and was told they were employees of the hotel. Also, the side entrances to the hotel there were people standing around smoking and cussing. Did not feel safe.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Timothy,We are sorry to hear your recent experience at the Red Roof PLUS+ Danville, KY did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,SaneshaRed Roof Management RediResponse Specialist
