Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 janv. 2024 sur Hotels
Nice hotel, supporting staff, nice food, staff from dining hall are very friendly.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par General Manager, Gestion de l’hôtel
"Dear Mr Gershon, Greetings from The Fern Samali Resort, Dapoli !!! We're delighted to hear that your stay at our hotel was enjoyable and that you found the food to your liking. It's wonderful to know that our staff, particularly those in the dining hall, provided you with friendly service. We understand that a positive interaction with our team can make a big difference and we're glad this was evident during your visit. Your feedback is greatly valued, and we look forward to welcoming you back in the future for another pleasant experience. RegardsDinesh Kumar YadavGeneral Manager"
par un voyageur
Publié le 4 déc. 2023 sur Hotels
The staff of the hotel is very cooperative and friendly.
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Dinesh Kumar Yadav - General Manager, Gestion de l’hôtel
"Dear Mr Gershon, Greetings from The Fern Samali Resort, Dapoli !!! We're thrilled to hear about your positive experience with our staff members. Their passion for hospitality is part of what makes our hotel special, and we're glad that their dedication shone through during your stay. Your flattering comments will be shared with the entire team. Your feedback is appreciated and helpful for us to maintain our quality service. We hope to welcome you back soon for your next stay with us.RegardsDinesh Kumar YadavGeneral Manager"
par un voyageur
Publié le 30 déc. 2021 sur Expedia
excellent location, lots of free open space with trees etc, rooms are very spacious too, good food, very helpful and prompt staff, one of the best fern locations we stayed in
Commentaires de Gestion de l’hôtel
1 févr. 2022 par Dinesh, Gestion de l’hôtel
Dear Ms Keerti, Greetings from The Fern Samali Resort, Dapoli! Thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I have taken your concern with chef and assure a better food experience in your next visit. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in Dapoli. Warm Regards, Dinesh Kumar Yadav General Manager
par un voyageur
Publié le 18 sept. 2021 sur Expedia
I would like to divide my review in multiple areas:
The Property Itself:
There is no doubt that this is the best resort property in Dapoli in a radius of about 15 Kms. However, the property being 10 years old is showing signs of ageing and needs more upkeep. Due to COVID guidelines, the swimming pool was not available, so we missed-out on that attraction.
Room:
We had booked the Magnolia Cottage for 3 nights. The room was comfortable and well-equipped with all necessary amenities including a dedicated internet router in the room. There were frequent power-cuts during our stay, thankfully the resort had power-backup so we did not feel the pinch.
The only thing on the flip side was that the room size in-actual felt smaller than is depicted in the photos on the website. But that is an individual perception, so I would not crib a lot about it.
Staff & Service:
The staff across all departments, was brilliant in their attitude and was prompt with whatever practical requests that we made.
The staff had arranged a cultural program on Saturday night, where artists (mostly children) from local villages performed and gave a glimpse of their form of art. It was nicely conducted and we enjoyed all the performances.
Breakfast:
The spread of the breakfast menu was fabulous and included local & Indian delicacies along with continental dishes. We stayed for 3 days and were very happy with the variety offered in those 3 days.
Summing up, we recommend this resort to all.
Commentaires de Gestion de l’hôtel
15 déc. 2021 par Dinesh, Gestion de l’hôtel
Dear Mr Pradesh, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in dapoli. Warm regards, dinesh kumar yadav general manager
par un voyageur
Please get connect with me for 2021 new year party
Publié le 2 janv. 2021 sur HotelsOverall it was good, just the new party arranged by them was the biggest failure of the century.
It was our first party after lockdown and destroying our new year like this is a crime.
Commentaires de Gestion de l’hôtel
27 juill. 2021 par Puneet, Gestion de l’hôtel
Dear Guest,
Greeting From The Fern Samali Resort,
Thanks for your valuable feedback, we team always at your service and assure you better experience in future.
Regards
Fern Samali Team
par un voyageur de toronto
Publié le 17 mars 2020 sur Expedia
eco friendly resort. very calm and relaxing with great views
Commentaires de Gestion de l’hôtel
27 juill. 2021 par Dinesh, Gestion de l’hôtel
Dear Guest,
Greeting from The Fern Samali Resort,
Thanks for valuable feedback, we are happy to know that you spent good value time with us.
Assure you more relaxing and calm services in future.
Regards
Dinesh Kumar
General Manager
par un voyageur
Outstanding experience with mesmerizing view
Publié le 29 juill. 2019 sur HotelsThis property is like a hidden gem undoubtedly!! Have visited there with my 2 grown up kids and upgraded the room considering need for more space. Both the lower and upper deck rooms were awesome and the view was amazing. Have taken upper deck (first floor) Saffron category and the experience was outstanding like a 5 star. Everything was perfect whether service, cleaniness, amenities, quality or food. Trust me this place is worth visiting more than once.
Commentaires de Gestion de l’hôtel
27 juill. 2021 par Dinesh, Gestion de l’hôtel
Dear Guest,
Greeting from The Fern Samali Resort,
Thanks for your valuable feedback and assure you always for great service and food.
Looking forward your stay again.
Regards
Hotel Manager
par un voyageur
Publié le 10 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
15 déc. 2021 par Dinesh, Gestion de l’hôtel
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in dapoli. Warm regards, dinesh kumar yadav general manager
par un voyageur
Publié le 28 déc. 2018 sur Expedia
Great location and rooms . Excellent staff and good food options
Commentaires de Gestion de l’hôtel
15 déc. 2021 par Dinesh, Gestion de l’hôtel
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in dapoli. Warm regards, dinesh kumar yadav general manager
par un voyageur
Best resort to stay in Dapoli
Publié le 4 déc. 2018 sur HotelsIt was an amazing experience staying at this place. I was here for a couple of nights. Right from reception, restaurant, spa, room service, the service is truly amazing. It's a huge property that offers variety of activities.
When they came to know it was our anniversary, they offered us amazing room decoration followed by cake. I hope they continue to maintain the same standard as I couldn't find anything to improve on.
Commentaires de Gestion de l’hôtel
27 juill. 2021 par Dinesh, Gestion de l’hôtel
Dear Guest, greetings from the fern Samali resort, Dapoli! thank you for your kind words and the time you took to share them with us. Feedback and insights form our guests encourage and help us in our continued pursuit of exceeding guest expectations and achieving excellence. I am delighted to learn that you had a good experience and left with a positive impression of our location, product, food and services. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery. We hope to continue being your preferred resort in dapoli. Warm regards, dinesh kumar yadav general manager
