Note fondée sur 115 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 mars 2024 sur Hotels
par un voyageur
dommage
Publié le 15 sept. 2023 sur Hotelsla chambre 301 m'a été attribuée à mon arrivée ... très belle chambre... mais tout juste arrivée devant celle-ci la récépton à appelé la femme de chambre se trouvant a l'étage, pour me demander de redescendre ... car, il faudrait payer plus pour avoir une belle chambre ... je paye donc plus ... mais je reçoit la chambre 609... vraiment limite ... la 301 ne m'était plus accordée ... alors que je venais de payer plus cher .... je suis déçue !
Commentaires de Gestion de l’hôtel
7 nov. 2023 par Nadeem D. | Chelsea Hotel, Gestion de l’hôtel
Dear Nathalie, Thanking you very much for staying with us.The room category you had paid additional charges for was in fact for a higher and better room category than your original booking. We apologize if there was any confusion or misunderstanding in the room allocation. But rest assured, the room that was assigned to you in fact was in a higher room category. We apologize for any confusion or any inconvenience that may have been caused.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for being with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam
par un voyageur
Décevant !! Vraiment décevant
Publié le 11 sept. 2023 sur HotelsLa chambre réservée, possédait 2 lits séparés que nous aurions très bien joindre pour un faire un grand … mais il aura fallut payer plus cher pour avec une chambre plus petite avec un seul grand lit !!!
Commentaires de Gestion de l’hôtel
7 nov. 2023 par Nadeem D. | Chelsea Hotel, Gestion de l’hôtel
Dear Nathalie, Thanking you very much for staying with us.Please note that the Twin bedrooms(2 Single beds) and the Queen bedrooms(1 Queen Sized bed) are of the same size in terms of space. The Queen bedrooms however are priced higher than the Twin bedrooms.The room types that are equipped with a Double sized bed (Queen Bed) are the Standard Double Room, Deluxe Double Room, Superior Room and the Comfort Suite.We also hope that you have enjoyed yourself to the fullest wherever you may have been to in our beautiful country and our great city of Dar es Salaam. We look forward to serving you again at our very best. Thanking you very much again for being with us.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam
par un voyageur
Publié le 10 nov. 2021 sur Expedia
La chambre est vraiment petite, une chaleur insoutenable dans la salle de bain et entendre le bruit de la rue toute la nuit et toute la journée c'était vraiment pénible.
par un voyageur
Bien
Publié le 16 janv. 2020 sur HotelsJuste pour une nuit, c’était bien
Commentaires de Gestion de l’hôtel
30 janv. 2020 par Nadeem | Chelsea Hotel, Gestion de l’hôtel
Dear Sara,
Thanking you much for staying with us and for your positive feedback. We are happy to know that your stay with us was a good experience.
We strive to make our guest's stay as comfortable and enjoyable as possible. Thanking you again very much for being with us.
Warmest regards,
Nadeem D.
Chelsea Hotel | Dar es Salaam
par un voyageur
Publié le 17 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
25 août 2019 par Nadeem D. | Chelsea Hotel, Gestion de l’hôtel
Dear Guest,
Thank you very much for your positive review.
We are very happy to learn that you had found our services to be above the expectations. We also hope that you have enjoyed yourself wherever else you may have been to in our beautiful country and the city of Dar es Salaam.
We look forward to serving again at our best in the near future.
Warm regards,
Nadeem D.
Chelsea Hotel | Dar es Salaam
par un voyageur
Good
Publié le 17 juill. 2019 sur HotelsAn old fashion hôtel but clean, quiet and a good service. Only for 1 nigth for a transit to Zanzibar.
Commentaires de Gestion de l’hôtel
31 juill. 2019 par Nadeem D. | Chelsea Hotel, Gestion de l’hôtel
Dear Dorothée,
Thank you very much for staying with us.
We are very happy to learn that you had found our hotel to be quite, clean and offers good services.
Whenever you are in Dar es Salaam, please consider us as your home away from home. We also hope that you have enjoyed yourself wherever else you may have been to in our beautiful country and the city of Dar es Salaam.
Thank you very much again. We look forward to serving again at our best in the near future.
Warm regards,
Nadeem D.
Chelsea Hotel | Dar es Salaam
par un voyageur
Publié le 21 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
21 janv. 2019 par Nadeem D. | Chelsea Hotel, Gestion de l’hôtel
Dear Laurie,
Thank you for your review. Your feedback is very important to us. It helps us improve our services which in turn helps us to serve you better.
We look forward to serving you again at our very best in the near future.
Warm regards,
Nadeem D.
Chelsea Hotel | Dar es Salaam
par un voyageur
Publié le 9 sept. 2024 sur Wotif
Great experience, will be back.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Nadeem D. | Chelsea Hotel, Gestion de l’hôtel
Dear Thomas, Thanking you very much for staying with us. It brings us much pleasure to learn that your stay with us was a great experience. Our team takes great pride in delivering exceptional service, and we're delighted that our efforts resonated with you. We look forward to the pleasure of hosting you again soon.Once again, thank you so very much for being with us. Our warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam
par un voyageur
Publié le 28 août 2024 sur Expedia
Bad customer service and bad breakfast and the room is not clean and out side very noisy
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Nadeem D. | Chelsea Hotel, Gestion de l’hôtel
Dear Tale, Thanking you very much for staying with us.We appreciate your honest feedback and apologize for the shortcomings you experienced during your stay. Your concerns are important to us, and we take them seriously. Our team is committed to addressing the issues you've highlighted to improve our overall service. We hope to have the opportunity to welcome you back and provide a more positive experience.Warmest regards,Nadeem D. Chelsea Hotel Dar es Salaam
