Note fondée sur 170 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 juill. 2023 sur Expedia
Communication was slow. But they offer every service there. Nice
par un voyageur
DAR E SALAM ONOMO
Publié le 18 juill. 2021 sur HotelsStaff tres acceuillant mais peu d'info disponible a la reception sur comment faire du change, les alentours à visiter comment faire facilement un test PCR. pas de nourriture apres 21h que ce soit au resto de l'hotel ou room service alorq vaut mieux prevoir et tres peu de restaurant autour de l'hotel.
par un voyageur
Publié le 14 janv. 2020 sur Hotels
par un voyageur
Formidable
Publié le 7 févr. 2019 sur HotelsPersonnel formidable toujours souriant
Commentaires de Gestion de l’hôtel
7 févr. 2019 par GSM, Gestion de l’hôtel
Dear Amine,
Thank you for reviewing us on Expedia.com. I am very happy that you find our staff friendly and always smiling.
Looking forward to welcoming you back soon,
Best Regards,
Guest Services Manager.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager , Gestion de l’hôtel
Dear Muhammad,Thank you for rating us on Expedia.Best Regards,Management
par un voyageur de Washington
Publié le 5 sept. 2024 sur Expedia
Nice modern property with friendly/helpful staff. Highly recommended.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager , Gestion de l’hôtel
Dear Monica,Thank you for your kind words! We're thrilled you enjoyed your stay and our team's service. We look forward to welcoming you back soon!Best Regards,Management
par un voyageur
Publié le 7 août 2024 sur Hotels
The worse internet I ever encountered in any hotel or country I visited in Africa.
If you are looking for a place to stay and disconnect from the rest of the world this is the right place for you.
Connection keeps lagging every 23-30 seconds.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager , Gestion de l’hôtel
Dear Bruno,Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced with our internet service during your stay. We understand how essential a reliable internet connection is for our guests, and it’s disappointing to hear that we fell short in this area.Please know that we take your comments seriously. We are aware and actively working with our internet service provider to resolve these issues and enhance the quality of our connection. Your experience is not reflective of the standard we strive to maintain and deliver excellent services.We hope you will return to stay with us, as this issue will be solved in a few days.Thank you once again for your valuable feedback.Best regards,Management
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager , Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to rate us.We are looking forward to welcoming you back.Best Regards,Management
par un voyageur
Publié le 31 juill. 2024 sur Hotels
객실 자체는 무난합니다만 와이파이가 있으나 마나 한 곳입니다. 투숙에 참고 바랍니다
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager , Gestion de l’hôtel
Dear HEEJIN ,Thank you for taking the time to share your feedback with us. I'm glad to hear that you found the room to your satisfaction. However, I apologize for the inconvenience you experienced with our Wi-Fi.We understand how important a strong and reliable internet connection is, and I assure you that we are working on improving this aspect of our service. Your feedback is valuable to us, and we are committed to making the necessary upgrades to ensure a better experience for our future guests.We hope to have the pleasure of welcoming you back soon, where you can enjoy an even better stay with us.Best regards,Management
par un voyageur
Publié le 29 juin 2024 sur Expedia
I was given a room below the gym which was terrible as there was banging noise from 6am onwards. Also the hotel didn’t have hot water which is sun optimal for a business hotel. Substandard hotel, do not stay.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Management , Gestion de l’hôtel
Dear Aakif,Thank you for taking the time to share your feedback about your recent stay with us. I am truly sorry to hear that your experience did not meet your expectations, and I would like to address the concerns you raised.Firstly, I apologize for the inconvenience caused by the noise from the gym. We understand how important a peaceful environment is for our guests, especially those here on business. We will review our room allocation procedures to ensure that such issues are minimized in the future.Secondly, I am very sorry to hear about the lack of hot water during your stay. This is certainly not the standard we strive to uphold. We have since identified and rectified the issue to ensure that our guests have a comfortable and pleasant stay.Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance our guests' experience. If you are open to giving us another chance, I would be delighted to personally assist with your reservation and ensure your next stay with us is exceptional.Thank you once again for your feedback, and I hope to have the opportunity to welcome you back in the future.Warm regards,Management
