Ratings based on 24 Guest Reviews
Hear it directly from our travellers
3.4 Room cleanliness
3.0 Service & staff
2.9 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 23, 2023 on Expedia
Exceptional customer service and location is very convinient
Comment from Hotel Management
Jul. 25, 2023 by Peacock1, Hotel Management
Dear Yustina Many thanks for your feedback and we are delighted to have served you to your satisfaction.
by A traveller
Not good for good otherwise OK
Posted Jul. 8, 2023 on HotelsPresidential suit was good but not as big as imagine, description mentioned two bathrooms and seperate lounge but in reality is it just one big room with a large bathroom with bath and shower cubicle seperate but in the same bathroom.
Food was poor, very poor, having eaten in many places around the world this is not the place to eat. Bad food for breakfast, waiters dont know difference between a fried egg and omelette. Asked for fried egg got omelette. Dinner was very bad, chips were soggy, barbecue coat was full of fat and rubbery. No selection of dessert only had fruit salad. If food is your thing thrn dont go here.
Comment from Hotel Management
Jul. 25, 2023 by Peacock1, Hotel Management
Dear Mr. Hussein First and foremost, I take this opportunity to thank you for being our guest at the hotel and taking your precious times sharing your experience. Secondly, I on behalf of the entire team would like to extend to you our sincere apology for causing your stay such uncomfortable. We at Peacock Hotel treat any reviews with major concern and our focus always is to offer an authentic Tanzanian hospitality that makes Tanzania unforgettable. Meeting and exceeding customer expectations is our key role and road to success.Kindly rest assured that we have taken your review top on our priorities and will ensure all noted issues are rectified with immediate effect. I will appreciate you trying us once again anytime in future and experience an enjoyable, memorable and comfortable stay with Peacock Hotel Dar es Salaam.Sincerely,Ipyana Mwakamela General Manager
by A traveller
Posted Feb. 27, 2023 on Hotels
by A traveller
Posted Aug. 1, 2021 on Hotels
by A traveller
Posted May 25, 2021 on Expedia
Very nice spacious rooms. Most needed very minor maintenance. Close to the ferry to Zanzibar.
Good staff and good restaurant. Liked our stay there. Will use again,
Comment from Hotel Management
Jul. 25, 2023 by Peacock1, Hotel Management
Thank you for sharing with us your stay experience, we have taken with appreciation your point on maintenance issues. Thank you! Ipyana Mwakamela General Manager.
by A traveller
Posted Dec. 15, 2020 on Hotels
by A traveller
Posted Jun. 20, 2020 on Hotels
Comment from Hotel Management
Jul. 15, 2020 by Dan , Hotel Management
Hi,
Thank you for the feedback and looking forward to serving you again next time you visit Dar es salaam.
Regards
Reservation Dept.
by A traveller from Nairobi
Posted Mar. 24, 2020 on Expedia
The staff were amazing. Very kind to customers. The rooms were very clean as well
Comment from Hotel Management
Jul. 25, 2023 by Peacock1, Hotel Management
We appreciate your feedback, and we will maintain what we do currently and even improve more.Thank you,Ipyana Mwakamela General Manager
by A traveller
Worth for price and location.
Posted Oct. 9, 2019 on HotelsStayed in Hotel Peacock for 4 nights on business trip in the junior suite. Rooms were very good. AC effective, TV very limited channels had complained but did nothing about it. Rooms need more better lighting. Food is average. BF has no choice or very limited items for vegeterians. Go prepared.
Comment from Hotel Management
Oct. 16, 2019 by coni, Hotel Management
Dear Ramesh
Thank you for choosing peacock for your stay,we appreciate your review and we promise to work on them,we can assure you that your stay at peacock hotel will be memorable next time .
thank you.
by A traveller
Overcharged me for room service & won’t refund me
Posted Jun. 30, 2018 on HotelsThis hotel charged me twice for the same meal I ordered through room service. I’ve been trying to get in contact with them through their email As I’m back in the states and no response. No room service menu in the room and you have to pay room service 10000 shilling in order for them to bring your food up. Another thing that bothered me was the laundry guy took it upon himself to drop off my ironed clothes then come in my room and close the door like he was staying there looking for the “laundry sheet” to fill out. Super uncomfortable and awkward as I was in my pajamas. So annoyed about the overcharge and I want my money but compared to other hotels this one was very clean and comfortable.
Comment from Hotel Management
May 15, 2019 by Nera, Hotel Management
Dear Malikah
please on behalf of the team peacock hotel we apologies for the bad experience you encounter during your stay, please if you still have the supporting document of the over charge kindly send the details through so that the hotel can look into the matter.
regards
