Note fondée sur 8 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Very good place
par un voyageur
Publié le 18 sept. 2021 sur Expedia
Poor customer care.
Commentaires de Gestion de l’hôtel
21 sept. 2021 par N, Gestion de l’hôtel
Thank you Jumanne Maro for your feedback, we apologies on behalf for any inconveniences caused by our staff
par un voyageur
Publié le 17 sept. 2021 sur Expedia
Staff are very rude .
Commentaires de Gestion de l’hôtel
17 sept. 2021 par N, Gestion de l’hôtel
Dear Mr. Maro Jumanne
Thank you very much for your feedback ,in advance we apologies. kindly advise what happened so that we can work on the issue accordingly.
par un voyageur
Publié le 7 févr. 2020 sur Hotels
Good except that we found a mosquito in our room and the air conditioning didn't work.
Commentaires de Gestion de l’hôtel
10 févr. 2020 par n, Gestion de l’hôtel
Dear Rebecca
Thank you very much for your support, we really apologies to hear that you had a problem with the air conditioning and the mosquito in your room. I have informed the house keeping manager about it and she promised that will not repeat , and we look forward to your next stay so that we can get another chance to serve you
With Best Regards
par un voyageur
Publié le 2 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
3 févr. 2020 par N, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 27 juill. 2019 sur Expedia
Very happy with my stay, staff very helpful and hotel is convenient for my trip.
Commentaires de Gestion de l’hôtel
30 juill. 2019 par Nyangeta , Gestion de l’hôtel
Dear Guest
Thank you very much for taking your time to review our hotel, We are delighted that you found our hotel and services more satisfactory , we look forward to your next visit
Best Regards
par un voyageur
A great stopover stay en route to Zanzibar
Publié le 6 juin 2019 sur HotelsThe staff here are wonderful and the rooms were so spacious and clean. When our AC wasn't working well, they quickly switched us to another room. We enjoyed the rooftop terrace too but did not eat our chicken or fish, which did not taste quite right.
Commentaires de Gestion de l’hôtel
10 juin 2019 par Nyangeta M., Gestion de l’hôtel
Dear Molly
Thank you very much for your support, and thank you for taking your time to review our hotel, we are delighted that you found our hotel location satisfactory, I have informed the management about the AC issue, worked on it and promised that will not occur again. we look forward to your next visit so that we can serve you with our authentic Tiffany Diamond Hotel Hosipitality
With Best Regards
par un voyageur
Publié le 10 janv. 2019 sur Expedia
The staffs are nice buy the air con in the room is not enough.
Commentaires de Gestion de l’hôtel
10 janv. 2019 par Paul Abel, Gestion de l’hôtel
Dear Esteemed Guest.
Greetings from Tiffany Diamond Hotels-Makunganya street.
Thank you very much for taking time to review your stay with us. I am very pleased that our staff made your stay pleasant.
However we regret that the air-condition didn't meet your expectation. We have taken initiatives through our maintenance department.
We hope that your next stay with us is just around the corner.
Hospitable regards
Paul Abel
Front Office Manager
