Note fondée sur 111 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 mars 2019 sur Hotels
Commentaires de Gestion de l’hôtel
25 mars 2019 par whitesands, Gestion de l’hôtel
Thank you for your feedback
Recommandé
pour Tout le mondepar un voyageur
Restaurant staff
Publié le 28 août 2017 sur ExpediaMajority of the restaurant staff do not know how to (re)set the tables and generally how to serve guests. The hotel either needs to invest in training them or hire more motivated and trained staff.
par un voyageur
Publié le 21 août 2024 sur Expedia
The resort itself was nice, however it is loud and the service is extremely bad, waiting almost 30min for beverages when it's empty. The customer service was poor and only 1/10 staff speak English ( we are bilingual) causing a lot of incorrect orders. All in all it is absolutely not worth the 1000s of dollars we spent on it.
Commentaires de Gestion de l’hôtel
21 août 2024 par The White Sands Team, Gestion de l’hôtel
Dear Brad, I would like to thank you for taking your time to review us. We are committed towards providing quality services and aspire to provide excellent service. Thank you for constructive feedback, Please accept our apology for the inconvenience caused. We have taken your feedback and will certainly retrain our teams and ensure that such experiences are not repeated any of our guests and we will improve on the service delivery time and language skills of our employees. Please allow us a change to turn things around, please do visit us again. We look forward to serve you in future. Thank you Best regards
par un voyageur
Publié le 17 août 2024 sur Expedia
The beach had so much trash from the city. It was impossible to swim in the ocean. I am shocked that this hotel has not been shutdown just purely from health concerns.
Commentaires de Gestion de l’hôtel
17 août 2024 par White Sands Team, Gestion de l’hôtel
Dear Munawar, I would like to thank you for taking your time to review us. We are committed towards providing quality services and aspire to provide excellent service. Thank you for the constructive feedback, it is shocking to receive the amount of garbage that washes to our beach and we have a dedicated team who clears the weed and debries from the ocean. It is our commitment to provide better beach to our clients. We will continue to clear the debries from the sea. Thank you for the constructive feedback, we will work on it. We forward to welcome you back Thank you Best regards The White Sands Team
par un voyageur
Publié le 14 août 2024 sur Expedia
Overall good experience and great rooms.
Restaurant was quite slow to bring food after ordering so not great if you dining with children.
Commentaires de Gestion de l’hôtel
14 août 2024 par White Sands Team, Gestion de l’hôtel
Dear Pankaj, I would like to thank you for taking your time to review us. We are committed towards providing quality services and aspire to provide excellent service. Our team will be happy to receive your appreciation. Thank you for the constructive feedback, we will work on it. We forward to welcome you back Thank you Best regards The White Sands Team
par un voyageur
Publié le 5 août 2024 sur Expedia
Very cleanlines place
Commentaires de Gestion de l’hôtel
6 août 2024 par White Sands Team, Gestion de l’hôtel
Dear Neema, I would like to thank you for taking your time to review us. We are committed towards providing quality services and aspire to provide excellent service. Our team will be happy to receive your appreciation. We forward to welcome you back Thank you Best regards The White Sands Team
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Well maintained outside, nice pools, nice beach, overall it is good hotel.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Team White Sands , Gestion de l’hôtel
Dear Hashim, I would like to thank you for taking your time to review us. We are committed towards providing quality services and aspire to provide excellent service. Our team will be happy to receive your appreciation. We forward to welcome you back Thank you Best regards The White Sands Team
par un voyageur
Publié le 29 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mai 2024 par White Sands Team, Gestion de l’hôtel
Dear Marco, I would like to thank you for taking your time to rate us. We are committed towards providing quality services and aspire to provide excellent service. Looking forward to welcome you back Thank you Best regards The White Sands Team
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Team White Sands, Gestion de l’hôtel
Dear Jumanne, I would like to thank you for taking your time to rate us. We are committed towards providing quality services and aspire to provide excellent service. We are sorry for the inconvenience, we have taken note on this. We would request you to share details on your discomfort so that we will be able to resolve to eliminate the problem. Looking forward to welcome you back Thank you Best regards The White Sands Team
par un voyageur
A jewel in Dar es Salaam
Publié le 1 janv. 2024 sur HotelsWe loved White Sands Resort. We were six people in two one-bedroom apartments with a connecting door, just perfect for us. The kitchens were convenient, however one was not stocked at all and the other just had a few plates and a couple of forks and spoons. We didn't plan to do much cooking so didn't say anything about it, but probably the staff would have responded had we asked.
Otherwise, the stay was perfect with excellent air conditioning and two pools plus lovely beach walks to choose from. Breakfast buffet was remarkable and got us started each day!
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Team White Sands, Gestion de l’hôtel
Dear Dorothy, I would like to thank you for taking your time to review us. We are committed towards providing quality services and aspire to provide excellent service. Our team will be happy to receive your appreciation. We forward to welcome you back Thank you Best regards The White Sands Team
