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MAYFAIR Darjeeling

4.5 star property
Family-friendly 4.5-star hotel with children's club

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Photo gallery for MAYFAIR Darjeeling

Exterior
Exterior
Courtyard
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
The Mall, Opp. Governor House, Darjeeling, West Bengal, 734101
  • Darjeeling Himalayan Railway
    ‪15 min walk‬
  • Raj Bhavan
    ‪18 min walk‬
  • Chowrasta
    ‪9 min drive‬
  • Bagdogra (IXB)
    ‪188 min drive‬

Room options

Executive Campbell

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Campbell Residency

Deluxe Campbell Residency

Deluxe Campbell Residency

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Executive Anderson Room

Executive Anderson Room

Executive Anderson Room

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Heritage Attic Room

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Suite

Suite

Suite

  • 104 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Lloyds Cottages

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Deluxe Orchid

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Heritage Room

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

About the area

Darjeeling

Darjeeling retreat .You'll find Aloobari Gompa Monastery and Botanical Gardens within a 15-minute walk of this Darjeeling hotel. Darjeeling Himalayan Railway and Raj Bhavan are also within 2 miles (3 km).

What's nearby

  • Darjeeling Himalayan Railway - 15 min walk - 1.3 km
  • Raj Bhavan - 18 min walk - 1.5 km
  • St Joseph's College - 2 min drive - 2.5 km
  • Chowrasta - 9 min drive - 7.8 km
  • Tiger Hill - 16 min drive - 12.0 km

Getting around

  • Darjeeling Station - 15 min walk

Restaurants

  • ‪Glenarys - ‬6 min walk
  • ‪Fiesta Minute Meals - ‬11 min walk
  • ‪Sunset Lounge - ‬3 min walk
  • ‪Chowrasta Food Stalls - ‬3 min walk
  • ‪Windamere Hotel - ‬13 min walk

About this property

MAYFAIR Darjeeling

Family-friendly 4.5-star hotel with children's club
MAYFAIR Darjeeling offers its guests a full-service spa and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A meeting room and limo/town car service are available. Spa services, a library, and multilingual staff are also featured at the luxury MAYFAIR Darjeeling. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Darjeeling hotel is smoke free.

  • 53 guestrooms or units
  • 3 levels
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
MAYFAIR Darjeeling offers 53 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include showers, bathrobes, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

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Garden

The Elgin, Darjeeling

  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 55 reviews
The price is CA $200
CA $236 total
includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: INR 750 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's club
  • Full-service spa
  • Gym
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • LCD TV with cable channels

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at MAYFAIR Darjeeling

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 4000.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 5310
  • Christmas Eve (24 December) Gala Dinner per child: INR 2950 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 5900
  • New Year's Eve (31 December) Gala Dinner per child: INR 3540 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 750 per person
  • Airport shuttle fee: INR 4000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: INR 4000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Darjeeling MAYFAIR
MAYFAIR Darjeeling
MAYFAIR Hotel Darjeeling
Mayfair Darjeeling Hotel Darjeeling
MAYFAIR Darjeeling Hotel
Mayfair Hotel Darjeeling
MAYFAIR Darjeeling Hotel
MAYFAIR Darjeeling Darjeeling
MAYFAIR Darjeeling Hotel Darjeeling

MAYFAIR Darjeeling Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 76 reviews
Rating 8 - Good. 18 out of 76 reviews
Rating 6 - Okay. 5 out of 76 reviews
Rating 4 - Poor. 3 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

James

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Tusharkanti

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and well maintained property. Wonderful staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Mar 2024

4/10 Poor

Megan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The food/dining is gross. Raw fish served and the chef needs to go. Service was hit or miss, not very hospitable. For the prices they ask at the restaurant it is a total scam. They know you are trapped so the charge a lot for cabs, and aren’t very nice. Also the spa was terrible. First thing the male masseuse did was burn the ** out of my feet and then give a massage that was terrible. The place looks like it was decorated by a maximalist grandma. Will stay somewhere else next time.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a property that was traditional but was maintained to a high level and was luxurious, and this ticked every box. Absolutely loved our stay here.

10/10 Excellent

Rajiv Ramesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Doma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must say I would definitely stay here again. The hotel is beautiful and everyone that works there are wonderful people. However, my only complaint is the room above ours (our room number was 405) were loud at night and early in the morning. It felt like they were moving furnitures around, talking loudly, and were constantly stomping while waking. I must say there were kids staying above us, so can’t complain much either. But overall had an amazing experience.
Stayed 5 nights in Oct 2023

4/10 Poor

SUSAN

Liked: Cleanliness
Disliked: Property conditions & facilities
Horrendous experience for a solo woman traveller!! My room faced Darjeeling’s largest construction site. The room was dingy depressing and dark due to buildings opposite under construction. Together with noise, heavy lorries, men working and crashing and banging, fumes from vehicles etc this stay was an expensive nightmare. £380 for 3 nights!! Do not stay in any room named “Anderson”. Management couldn’t understand what the problem was!! Very upsetting indeed.

2/10 Terrible

Tina

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Service is horrible, and the room provided did not match with my purchase. The room had no view, and a construction building was next to it. The pictures provided by Expedia and their website are all wrong because, as they mentioned in the reception, only the suit room has a view and the rest do not. I requested an upgrade and agreed to pay more, but the reception staff was horrible and non-cooperative. The attitude of the ladies working in the reception is really something, and I will never recommend such a hotel for friends and family vacations. Room service was terrible - they did not provide the required things. I booked a room for three, so they were supposed to provide for three people. I did not accept an extra bed. They did not provide towels, cups, or other for three people. Every day I had to call and ask for towels, cups, and extra coffee packets. The only exception was food because the dining and food quality was good. I would not recommend anyone to stay in Mayfair Darjeeling. Honestly, there are multiple hotels around better than Mayfair.
Stayed 2 nights in Mar 2023

10/10 Excellent

Sathyaprasad

Travelled with family
Liked: Property conditions & facilities, room comfort
Darjeeling trip with family.
Wonderful hotel and the restaurant service and food choices are superb. Really enjoyed our two days here.
Stayed 2 nights in Mar 2023

10/10 Excellent

Raj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best properties that I have stayed in till now.. has an amazing ambience and the rooms are also superb. The staff is unbelievably courteous. The location is very close to Mall road which is the key spot in Darjeeling. Though it's a little expensive.l, but worth it. The food is also fantastic. Do opt for complementary breakfast. You will surely enjoy. Would definitely recommend and even I would want to revisit again.
Stayed 1 night in Feb 2023

6/10 Okay

SHANTANU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except Food everything was fine . Had a bitter dinner experience... food ordered A la carte was sub standard!
Stayed 1 night in Jan 2023

6/10 Okay

SHANTANU

Liked: Cleanliness, property conditions & facilities
AVOID DINNER
The food was sub-standard--we tried out dinner which was really disappointing .We couldnt have a morsel of our dinner but they charged .The Manager Mr. Bhuman ..cant recall ....did apoloize but we paid for it. I had stayed in their BBSR, Rourkela and Puri properties --their food is really good.
Stayed 1 night in Jan 2023

10/10 Excellent

Amitabha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Pabitra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent! The property including rooms were very clean, the staff were great, the check-in process was excellent. Food and drinks were more expensive than other hotels but the food quality and services were good.

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
Beautiful property with attention to every detail. Rooms are little small but cosy and comfortable. The property itself is self sufficient to spend few lazy days to relax and rejuvenate. Child friendly so lot of play areas and safe. Lot of area to sit and spend time on your own, may be listening to music or read a book.
Stayed 1 night in Jan 2023

2/10 Terrible

ASHWANI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
There was lot of sound from outside Generator Car Could not sleep whole night
Stayed 1 night in May 2022

8/10 Good

Shilpi

Travelled with family
Liked: Cleanliness, staff & service, amenities
There is no doubt that this is the most amazing place to stay but after spending so much, we were assigned a very sad room . Renovation was going on so whole night the building construction work was going on which was disturbing.
Stayed 2 nights in Apr 2022

10/10 Excellent

Ankur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Heritage property with great service. Very close to the Mall road, making it a pleasure able walk.
Stayed 7 nights in Jan 2022

10/10 Excellent

Praveer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interiors. Excellent hospitality. Good food. Very near the mall road.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located near by mall road. Service and staff are very good. I find this is the only location near Darjeeling which is not so crowded.
Stayed 1 night in Mar 2021

8/10 Good

Saikat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent property, well maintained, deco is awesome...
Stayed 3 nights in Mar 2021

8/10 Good

Nikhil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice but more laid back than most places. But they remember guests and try to personalize the experience. The property is a good place to relax after a busy day.
Stayed 4 nights in Dec 2020