Ratings based on 5 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.0 Room comfort
5.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 21, 2024 on Expedia
Great location, nice clean rooms we enjoyed our stay.
Comment from Hotel Management
Aug. 24, 2024 by Sheena and Richard, Hotel Management
Thank you very much for for taking the time to submit your lovely review. We are so glad that you enjoyed your stay at the chalet.
by A traveller
Has potential, needs simpler set-up
Posted Apr. 23, 2024 on HotelsNot happy with coin fed electricity meter, also numerous heaters not always efficient or warming. A really big issue was no wi-fi, essential when no on site representatives. Numerous notes and instructions, heating, house and water need to be simplified.
Comment from Hotel Management
May 7, 2024 by Sheena and Richard, Hotel Management
Hi, Barry, we are sorry that you had some issues with your stay. I can assure you that we do our best to make our guests' stay a pleasant and comfortable one, and usually get a much higher rating. We believe the chalet offers good value for money. I wonder if you were perhaps expecting a hotel room? As it is a chalet, our nightly rate for up to four people is far, far less expensive than hotel accommodation, especially in the Dartmouth area (if you do a quick search, you may be surprised!). It offers a spacious sitting room, a fully-equipped kitchen with cooking facilities, and free parking. The use of a coin meter is the best way for us to make a fair charge for electricity at the present time. Guests only pay for the electricity they use. There is good mobile reception, and this is what we use for emails, searches and so on when we are at the chalet. Guests are told about the meter and wi-fi in our booking information, so should expect these aspects. The instructions we leave are comprehensive so that guests are fully informed, and problems with the services are avoided. I hope that clarifies things for you. Sheena and Richard.
by A traveller
Posted Aug. 13, 2023 on Expedia
Property was in a nice quiet area, was reasonably priced and really clean and in good condition, everything was well thought of. We enjoyed our stay.
by A traveller
Posted Feb. 22, 2023 on Hotels
by A traveller
Posted Aug. 29, 2020 on Expedia
We’ve just returned from a fantastic stay at Sheena’s Chalet & have already recommended to family members.
The chalet was modern, clean a proper home from home with everything you could need & is in an ideal location. Extra thought has been taken in insuring guests get a good nights sleep with good quality mattresses & pillows.