Note fondée sur 64 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Buy Travel Insurance
Publié le 23 sept. 2024 sur HomeAwayWe rented out this place for 9 adults, 1 toddler, and 2 small dogs. The night before we were to head down to the island the weather reports were that a hurricane was going to be in the area during our stay. Obviously not safe conditions to take a small child to the area. We called some of the businesses on the island to check and they recommended we not come due to the weather conditions. Contacted host to postpone our stay or possibly get a refund of some of our money since we couldnt come. They refused to do either one, and would not work with us at all. There were riptide currents, high winds, and the day before we were supposed to have left the island flooded. But he is a meterologist and he “saw no reason we should not come and stay.” Very disappointed.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par VrboOwner, Gestion de l’hôtel
Hosts please do not rent to these people. I am a meteorologist. It’s funny whenever a customer from Kentucky and along with it all knows zero about atmospheric science is looking to get a refund at the last minute for a storm hundreds of miles to the west. We don’t give refunds for rainy weather for 36 hours with 30 mph winds. The storm hit Louisiana not Dauphin Island. Zero damage at both of my properties. There were no hurricane warnings nor evacuations for dauphin island or any of Alabama or Florida for this storm. I would not want someone staying in harms way if it was a dangerous impact. The guests at my other property had a great time and even said it rained one day and we stayed in and watched Netflix otherwise we had a beautiful week.
par un voyageur
20th anniversary celebration
Publié le 19 sept. 2024 sur HomeAwayThe house was beautiful. The beach was close. Our stay was very pleasant.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par VrboOwner, Gestion de l’hôtel
These guests were the best. I would recommend them to any host.
par un voyageur
Price good and great location
Publié le 4 sept. 2024 sur HomeAwayHouse is in a great locations close to the beach. Large open kitchen/living room. Plenty of beds to sleep several families. Owner is quick to respond. Pics online must be old. Bar stools are different than pictures and most of the bedding is different and seems dated. Most of the towels are old and ragged. But it was a good price and met our needs for the long weekend. We did have to go to store for paper towels, shampoo, and soap as none was provided. Only 1 toilet paper roll per bathroom but owner notified us of this beforehand so we brought extra.
par un voyageur
Dreamy beach location!
Publié le 20 juill. 2024 sur HomeAwayRelaxing, spacious home with a beautiful beach view. Moments from the beach. My family loved this island paradise.
par un voyageur
Vacation Blues
Publié le 1 juill. 2024 sur HomeAwayStarting from the arrival we had issues with our rental. I’ll start with the positive feedback. Great location and ample parking.Cleanliness was an issue from the beginning. Floors were not cleaned.The owner did insta-cart a mop and bucket since there was not one at the house and we cleaned the floors ourselves.There was so much garbage left under the couch and under the beds we could fill a small garage bag.The air conditioner filters had dust hanging from them and we replaced them ourselves for the owner.There is an old fridge on the deck.The sliding barn door to one bedroom is not attached,so if you attempt to close it, it falls off.We found underwear and a feminine hygiene product under a bed as well.Stove top is cracked and burner not working.Microwave handle was missing and completely stopped working two days in. Owner insta-carted new microwave and we installed it for him.The couch is broken and many of the counter bar stools are broken.Unfortunately we did not notice the mattress until we stripped the beds before leaving.Every mattress is stained and in need of replacement.Siding is falling off and electrical fixtures outside are dangling.There were safety issues we discussed with the homeowner as well.The bunk beds were held together with duct tape. Hand rails around the deck are unstable.Amenities were misrepresented from posting, no hot tub,gas grill or dining area.After lengthy discussions with Vrbo and owner, we received compensation for our inconvenience.
par un voyageur
Great
Publié le 1 juin 2024 sur HomeAwayThe property was great, it was clean and had all that we needed. The family and I had a great time.
Commentaires de Gestion de l’hôtel
16 juin 2024 par VrboOwner, Gestion de l’hôtel
Excellent guest five stars all the way
par un voyageur
Excellent family vacation spot
Publié le 7 mai 2024 sur HomeAwayGreat experience. Nice home only a few steps from the beach with easy access. I would recommend and definitely go back.
par un voyageur
Great stay!!
Publié le 8 avr. 2024 sur HomeAwayWe had a great stay! House is steps from the beach and it was such a good space for us!
par un voyageur
Close to beach
Publié le 31 mars 2024 sur HomeAwayGot to walk to the beach and it had plenty of room for 12 people.
par un voyageur
False advertisement
Publié le 18 déc. 2023 sur HomeAwayThe master bed frame was broke in the middle. My husband is 200lbs so that did not go over well. There was a hole in the floor of one of the bathrooms with black mold. Water damage to all the walls from crown molding down. Especially in the master bedroom. The cold water valve at bathroom sink did not work. Only had burning hot water at sink. The cabinet under the kitchen sink was completely broke off the hinge. All the sheets smelled like a dog had slept in them, although no sign of dog hair. Good location on the house, but no good views other than one tiny corner, unless you enjoy staring at your neighbors front door. There is plenty of room and space for the entire family which was a plus but not exactly what we were expecting from the description. The manager was nice enough to call and let us know about the hole in the bathroom and suggested we did not use that bathroom. We appreciated that.
Commentaires de Gestion de l’hôtel
28 mars 2024 par VrboOwner, Gestion de l’hôtel
This review was false!! The only reason they wrote it was because the cleaning crew had complained about lots of extra work to be done after these renters checked out. The bed was not broken until these renters stayed at the house. The views are extremely amazing from the wrap-around balcony, The only issue at that time was a temporary fix in one of the bathrooms because the plumber had to drill a hole so the water could drain to prevent excess water from building inside the bathroom. There was a leak in one of the sinks so the cold water had to be turned off for a few days until it could be repaired. This was noted before check in. This was fixed immediately afterwards. These renters were very disrespectful and broke one of the bed boards, The kitchen is huge and has 27 cabinet doors. Apparently 1/27 of the doors did have 2 loose screws that I was unaware of at the time. That was tightened in under one minute with a Phillips screwdriver.
