Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfect getaway.
Publié le 27 oct. 2024 sur HomeAwayMidway to West end beach or East end boat ramp/ferry. We like the private beach area facing the bay view. House is nicely furnished with the comfort of home. Will highly recommend to others.
par un voyageur
Ms
Publié le 19 juin 2024 sur HomeAwayBeautiful place, enjoyed everything, however the air doesn’t work very well temp stayed between 75-81.. thank you for everything
par un voyageur
June 2024
Publié le 13 juin 2024 sur HomeAwayOverall great house! Did have issues with the air and fridge but reached out to management and someone was sent but unfortunately things were not fixed before we left. There was also a glass coffee table in the living room which isn’t ideal for little kids but even with that I would gladly stay at this property again!
Commentaires de Gestion de l’hôtel
29 juin 2024 par VrboOwner, Gestion de l’hôtel
Scarlett, thank you for your review. We sincerely apologize for the issues you experienced during your time with us. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
par un voyageur
Great house and location
Publié le 1 juin 2024 sur HomeAwayThis beautiful house was in the perfect location right on the bay, with a little beach area right out the back door. And only a short walk to the Gulf. Although we didn't even go to the gulf side the whole week we were there. The beach area behind the house was perfect for the grandkids. No big waves...no seaweed and not deep until you walked way out. The area was perfect also. Not crowded...and we were there Memorial Weekend. The only traffic you have to worry about is the occasional slow golf cart. The restaurants were amazing. This was our first time coming here. And definitely my new spot.
par un voyageur
Quiet with incredible view
Publié le 30 déc. 2023 sur HomeAwayI usually stay on the Gulf side of Dauphin Island. This is my first rental on the bay side and I was pleasantly pleased with the view and peaceful calming location.
Keyless entry was very difficult to use when entering the front door.... My hands are large and could barely push the complex number sequence without pressing more then one button at a time.
I would go here again for sure.
Commentaires de Gestion de l’hôtel
1 janv. 2024 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Delighted but Disappointed Rente
Publié le 28 nov. 2023 sur HomeAwayThe house is at a great location and Dauphin Island is beautiful with friendly locals. But this house is very worn and not kept clean. Very few appliances were available and dishes looked as if they were saved from a thrift store.
Commentaires de Gestion de l’hôtel
13 déc. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Rhonda, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We have provided your valuable feedback to our local manager to address with our housekeeping team.
We hope to have the opportunity to better impress you in the future!
par un voyageur
Perfect Quiet Getaway
Publié le 19 juin 2023 sur HomeAwayThis property was in the perfect location with a million dollar view of the bay and the house was a short walk to the gulf side beach access at the other end of the road. The property itself was great. We found the beds and furniture to be very clean and comfortable. The kitchen was very well stocked and had everything we needed to cook and eat in each night.
There were a couple of minor issues during our trip, but nothing that made any negative impact on our trip:
First, when we arrived the floors were very dirty. It wasn't something that was noticable at first, but within about 10 minutes of my youngest son walking around in the house, the bottom of his feet were black from the dirt/grime. The property management company did ask if we had any concerns that they could address, but we had already mopped the floors and remedied the issue so we didn't request them to come clean the floors.
Second, on the beach/sand area directly in front of the house on the bayside, there were tons of pieces of broken glass of various sizes. In one trip down there, I found over a dozen sharp pieces of glass. This is obviously not something that the property owner or management company can address, but wanted to include this so future guests can watch for glass while down there.
Third, the majority of the deck furniture shown in the pictures was not on the deck. The only thing we had was the picnic table/benches and a white plastic chair. Their pictures need to be updated to reflect this.
Commentaires de Gestion de l’hôtel
5 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Justin, we are pleased to hear you enjoyed your stay! Thank you for taking the time to share your feedback. We will be sure to pass your suggestions along to our local manager, who will work with our homeowner to make necessary upgrades. We look forward to hosting you again!
par un voyageur
Review
Publié le 7 juin 2023 sur HomeAwayWe stayed there before but some things changed. They removed the swing from the deck. The floor was not clean enough. Nails on the deck were sticking out and some deck boards were cracked, very dangerous.
Commentaires de Gestion de l’hôtel
22 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Robert and we sincerely apologize for the cleanliness issues that you have experienced during your stay. Our team of housekeepers takes pride in their cleanliness standards, as it is a top priority service we provide for every guest prior to check-in and we are so sorry that there are lapses during your stay. We have forwarded your concern to our local operations manager to avoid future complaints and we do hope we will have another chance to host you for a more comfortable stay in the future.
par un voyageur
Ok stay.
Publié le 26 mars 2023 sur HomeAwayHouse is clean, but seriously in need of some upkeep. None of the lower outside lights work. Most of the blinds are damaged. The beds are terrible, like they came out of your great-grandma's house 35 years ago. TV in the main room has a line going through the screen like it is about to go out. The kitchen is MINIMALLY stocked (well, there is a fondu set, but no sharp knives, and for being on the gulf you would think there would be a stock pot...) The bathtub doesn't drain right. If you stay more than 2-3 days you will have to bring laundry detergent since the bare minimum of towels are provided. T.P., paper towels, trash bags, and dishwasher detergent will also be needed.
Also, the pictures show a hammock, there was not one on the property when we were there.
If it is cool weather when you go, bring some extra blankets.
Outer boards on the deck are weathered to the point that some are dangerous to walk on.
Could be a nice place with some basic upkeep.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Matthew, thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed the cleanliness of our home but we apologize for the areas you found to be in need of some TLC. Our local manager assured us that a new TV has been installed and blinds have been ordered. Additionally, while we provide a starter pack for all guests that includes laundry, dishwashing soap, paper towels, and TP, we recommend that guests bring their own for a longer stay, especially if they have a large party. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.
par un voyageur
Wonderful beach house
Publié le 13 mars 2023 sur HomeAwayPerfect location, great comfortable house, loved porch swing lounges, good beds, clean, roomy and beautiful
