Note fondée sur 411 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2024 sur Expedia
par un voyageur
Publié le 31 août 2024 sur Expedia
convenient and clean
par un voyageur
Air conditioning
Publié le 21 août 2024 sur HotelsOkay but air con shut each time you leave then very hot to wait for room to cool again
par un voyageur
Publié le 26 juill. 2024 sur Expedia
par un voyageur de Fort Lauderdale
Publié le 24 juill. 2024 sur Expedia
It’s a nice old hotel with big rooms that are always clean and comfortable. The hotel does have an odor to it like some old Hotels do. I might not stay there because their staff has to say good morning and good afternoon to every person they see and that gets really annoying just trying to walk to breakfast. That May sound trivial, but after staying there several times, it really gets annoying because in my culture you’re supposed to stop and return the greeting and not just look forward and walk on like the other hot shots get a kick out of doing, I’m sure.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Leo, Gestion de l’hôtel
Dear Robert, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been dealt with accordingly. We do hope you give us another chance as we will definitely improve our services.Sincerely,Hotel Manager
par un voyageur
Publié le 19 juill. 2024 sur Expedia
par un voyageur
Publié le 18 juill. 2024 sur Expedia
No hot water was supplied
Cold shower was not tolerable even in hot season
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Leah, Gestion de l’hôtel
Dear Urosawa, Thank you for reporting this. My maintenance staff will repair this immediately. Hoping that you will consider checking in again at our hotel.Sincerely,Hotel Manager
par un voyageur
Publié le 14 juill. 2024 sur Expedia
The property has a great location. There were issues while we stay at this property for 10 days. First, Wifi connection was very poor in our room. I could say that in our 10 days of stay, I only had a few hours of wifi connection and that was the first day we checked in. One night, I had to call their IT to help us with the wifi connection. Another night I had to go down to the front desk to ask for help and she said she will get IT to help us. We waited until we fell asleep - nobody showed up. The rest of the stay? I had to go out to the pool area or the lobby. Breakfast menu was poor. We had the same menu every morning for 10 days. One morning, when we went down for our breakfast, there was only one waiter available, no available table for 4 (it means that most tables were not cleaned nor ready and the rest were occupied. It was around 8:30 in the morning. Breakfast time starts at 6am. We stood by the front entrance for a good 3 mins to be waited on and finally I approached the waiter if we could sit on the one uncleaned table to wait because we had a senior citizen with us who can't stand that long. We waited and nobody came to clean the table so we moved to a long table of probably 10 just so we could start our day. Very disappointing. One night, I had to call 2 times for our free water bottle. So overall, the family did not have a comfortable stay at this property. Customer service was poor. I think that this property could use a better shower mat. Upgrade a little bit
par un voyageur
Publié le 8 juill. 2024 sur Expedia
We liked the layout of the hotel. Easy to get around.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Leah, Gestion de l’hôtel
Dear Mr. Jeffrey, Thank you for the compliment and rest assured that we will continue to provide you with good quality products and services.Best Regards,Hotel Manager
par un voyageur
Publié le 26 juin 2024 sur Expedia
plumbing issues. Our toilet and tub does not drain.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Leah, Gestion de l’hôtel
Dear Gila, I sincerely apologize for the inconvenience, we'll check on this immediately. Hoping that you will check in again at our hotel and I will guarantee that we would have improved our facilities on your next visit.Thank you.Hotel Manager
