Note fondée sur 531 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
The staff was very friendly and courteous. What I didn't like is, we paid for a breakfast buffet that was pretty much what other hotels offer free of charge. Nothing special about the food offerings for $12.99 a person. My daughter and her family stayed at another hotel nearby and received more food offerings and was free.
Commentaires de Gestion de l’hôtel
20 août 2024 par Felicia G, Gestion de l’hôtel
Kristine, Thank you for such a kind review! We are thrilled to hear you had such a pleasant experience with us. I understand your comments regarding breakfast, full service Holiday Inn's do have a paid breakfast through the restaurant, however, there are many package options on your room rates for ease & some savings! Feel free to ask us about that on your next trip.
par un voyageur
Staff go above and beyond for you
Publié le 16 août 2024 sur HotelsBooked the one bedroom suite and the rooms were huge. Assistant Manager did an excellent job with the room door lock issue. Staff were very friendly and helpful with everything. My husband and I are looking forward to our next stay here. The location is extremely convenient to everything Davenport/Bettendorf has to offer. The spa and pool were great! We recommend staying here.
Commentaires de Gestion de l’hôtel
20 août 2024 par Felicia G, Gestion de l’hôtel
Bridget, Thank you so kindly for you wonderful review. Our focus is always the comfort and well being of our guests, we are so glad to see we were able to provide you that experience. We look forward to serving you again soon!!
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Felicia G, Gestion de l’hôtel
Jonathan, thank you for the perfect 10 out of 10 rating!
par un voyageur
Great Stay
Publié le 4 août 2024 sur HotelsVery pleasant stay. Very nice comfortable clean room. Remote for TV did not work it we weren't really bothered by it. Also great location. Easy access to major roads.
Commentaires de Gestion de l’hôtel
27 août 2024 par Felicia G, Gestion de l’hôtel
Jim, We are so happy to see you had a very pleasant stay! We looked into the remote and it appears to be working again - please always feel free to contact guest services if you run into anything we can correct for you in the future! We are happy to serve you.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Felicia G, Gestion de l’hôtel
Daniel, Thank you for the perfect score of 10 out of 10!
par un voyageur
Publié le 3 août 2024 sur Hotels
It was very clean and it was very comfortable. Just disappointed that the hot tub was not working.
Commentaires de Gestion de l’hôtel
6 août 2024 par Felicia G, Gestion de l’hôtel
Thank you so much for taking the time to review our hotel. We are so glad to see you found it to be clean and comfortable. Our hot tub was down for a time, due to a motor issue. We are happy to report that has been resolved and the hot tub is again available for use! We hope to welcome you back soon.
par un voyageur
Publié le 2 août 2024 sur Expedia
Bottles of shower items were empty, but were quickly replaced with a call to the front desk. Our hotel room smelled of cigarette smoke. The area felt a little run down and certain amenities were broken (hot tub).
Commentaires de Gestion de l’hôtel
6 août 2024 par Felicia G, Gestion de l’hôtel
Amber, Thank you so much for taking the time to review our hotel. Though we are disappointed by our score, we appreciate the feedback. I am glad to see your amenities were replaced quickly. The smell we will certainly look into as we are a non-smoking hotel. And our hot tub did have an issue but we are so glad to report we were able to replace the part and it is now up and running again! We hope we can welcome you back for another chance to impress you.
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Felicia G, Gestion de l’hôtel
WOW! Thank you for the perfect 10 out of 10 rating!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Friendly staff, clean roomy accommodations. Would recommend
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Felicia G, Gestion de l’hôtel
Raimundo, Thank you for taking the time to write a review! We are thrilled to hear you enjoyed the accommodations and that our team was so friendly! You have made our day.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Rooms where spacious
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Felicia G, Gestion de l’hôtel
Danny, Thank you for your review of our hotel! We are so glad to see you found the accommodations to your liking. We hope to welcome you back again soon!
