Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par GM, Gestion de l’hôtel
Dear Terrence P,Thank you so much for awarding us with a perfect 10-star rating! We're thrilled to know that your stay at La Quinta Inn by Wyndham Davenport & Conference Center was a delightful experience. We strive to provide our guests with exceptional service, and your feedback is a testament to our efforts.Your satisfaction is our ultimate goal and knowing we achieved that during your visit fills us with pride. We are looking forward to welcoming you back on your next trip to Davenport. Thank you once again for your wonderful feedback. Warm Regards,General ManagerLa Quinta Inn by Wyndham Davenport & Conference Center.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par GM, Gestion de l’hôtel
Dear Rodolfo,Thank you for taking the time to rate your recent stay at La Quinta Inn by Wyndham Davenport & Conference Center. We are pleased to see that you enjoyed your time with us and we appreciate your 8-star rating. Our team works diligently to provide a welcoming and comfortable environment for our guests, and your feedback is a valuable affirmation of their efforts.We strive for continuous improvement and your suggestions are our greatest source of learning. While we're glad to see that we met your expectations, we're eager to make your next stay even better. We hope to have the opportunity to welcome you back in the future, where we can strive to turn your 8-star experience into a perfect 10.Warm Regards,General ManagerLa Quinta Inn by Wyndham Davenport & Conference Center
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Nice friendly service
Commentaires de Gestion de l’hôtel
26 sept. 2024 par GM, Gestion de l’hôtel
Dear Jen,Thank you so much for your positive review and for taking the time to share your experience at La Quinta Inn by Wyndham Davenport & Conference Center. We are delighted to hear that you enjoyed our friendly service. It is our utmost priority to provide our guests with a warm and welcoming experience and your kind words are a testament to our team's dedication.We believe that friendly service is key to a memorable stay, and we are pleased that our team could contribute to your pleasant visit. We will be sure to pass on your kind words to our staff. They will be thrilled to hear your positive feedback. We sincerely hope to have the opportunity to welcome you back in the future for another great experience.Warm Regards,General ManagerLa Quinta Inn by Wyndham Davenport & Conference Center
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Towels in bath are like trying to dry off with rough sand paper. Not recommended to anyone.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par GM, Gestion de l’hôtel
Dear Richard,Thank you for taking the time to share your feedback. We sincerely regret to hear about your dissatisfaction with the quality of our towels. Your comfort is our utmost priority and we are sorry to have fallen short of your expectations in this regard. Please be assured that your comments have been noted and will be addressed with our housekeeping team.We are continuously striving to improve our guest experience and your feedback plays a crucial role in this process. We hope to have the opportunity to welcome you back in the future, where we can demonstrate our commitment to your comfort and satisfaction. Thank you once again for your valuable feedback.Warm Regards,General ManagerLa Quinta Inn by Wyndham Davenport & Conference Center
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par GM, Gestion de l’hôtel
Dear Amber,We are absolutely thrilled to see your 10-star rating! It's a pleasure to know that your stay at La Quinta Inn by Wyndham Davenport & Conference Center was exceptional. We strive to provide an outstanding experience to our guests, and it's heartening to see our efforts reflected in your review.Your feedback is greatly appreciated and serves as a great motivator to our team. We hope to have the pleasure of welcoming you back soon for another memorable stay. Thank you once again for choosing La Quinta Inn by Wyndham Davenport & Conference Center as your accommodation choice.Warm Regards,General ManagerLa Quinta Inn by Wyndham Davenport & Conference Center
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
25 sept. 2024 par GM, Gestion de l’hôtel
Dear Graciela,Thank you for choosing La Quinta Inn by Wyndham Davenport & Conference Center for your recent stay and for taking the time to share your experience with us. We are delighted to know that you enjoyed everything during your stay, as we are committed to providing our guests with an exceptional experience from start to finish.Whilst we are pleased to see your 4-star rating, we are eager to know what we could have done to make your stay a perfect 5-star experience. We truly value our guest's feedback and we believe it's the key to our continuous improvement. We look forward to welcoming you back in the near future and strive to make your next stay even more enjoyable.Warm Regards,General ManagerLa Quinta Inn by Wyndham Davenport & Conference Center
par un voyageur
September stay.
Publié le 24 sept. 2024 sur HotelsThe only issue was checking out the lady was short with wife when she asked for a print out of our bill she was told she couldn’t get one because we booked online so we have no idea what charges were put on our card.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par GM, Gestion de l’hôtel
Dear Carl,Thank you for taking the time to share your experience at La Quinta Inn by Wyndham Davenport & Conference Center. We highly value your feedback as it helps us to continually improve our service and provide a memorable experience to our valued guests. We're sorry to hear about the issue you faced at checkout. We understand how important clear communication is, especially when it comes to financial matters.Please rest assured that we are taking your feedback to heart and will use it to review and improve our checkout procedures. We want to ensure that all our guests, whether they book online or in person, receive comprehensive information about their charges. We hope that despite this issue, you enjoyed your stay with us and we look forward to the opportunity to welcome you back and exceed your expectations in the future.Warm Regards,General ManagerLa Quinta Inn by Wyndham Davenport & Conference Center
par un voyageur
Great elp
Publié le 23 sept. 2024 sur HotelsOur service was just lovely. Sunay morning at breakfast I spilled my beverage. The nice young lady at the checkin was very kind to assist me in cleaning it.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par GM, Gestion de l’hôtel
Dear Kathleen,Thank you so much for taking the time to leave us a stellar 10-star review! We are delighted to hear that you had such a positive experience during your stay with us at La Quinta Inn by Wyndham Davenport & Conference Center. Our team prides itself on providing exceptional service, and it warms our hearts to know that our staff was able to assist you during the breakfast service. We are also pleased to hear that our service was lovely and that our staff was kind and helpful. We strive to make each guest feel at home and it seems we were successful in our endeavor during your stay. Thank you again for your kind words and we look forward to the opportunity to serve you again in the future.Warm Regards,General ManagerLa Quinta Inn by Wyndham Davenport & Conference Center
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Though the rooms looked clean, they smelled like a wet dog. The breakfast was very lame, powdered eggs in plastic bags on a tiny steam table. If this was the first time I had stayed at a LaQuinta I would never stay at a LaQuinta again.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par GM, Gestion de l’hôtel
Dear Audrey,Thank you for taking the time to share your experience with us. We're truly sorry to hear that your stay did not meet your expectations. We pride ourselves on providing a clean and comfortable environment for our guests, and we apologize if you found the scent in your room unpleasant. We'll definitely take your feedback into consideration as we continually work to improve our guest experience.With regards to breakfast, we're sorry to hear that you were disappointed. We strive to provide a variety of options to start your day right, and we regret that we missed the mark during your visit. Rest assured, we are taking your comments seriously and will address them with our food and beverage team. We hope you'll consider giving us another opportunity to provide the quality stay you expect from La Quinta.Warm Regards,General ManagerLa Quinta Inn by Wyndham Davenport & Conference Center
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Bed sheets had some food crust and then the other had a dead bug. Checked the mattresses for any other bugs and I didn't find any. No bites either in the morning so maybe a fluke. Threw something away in the morning and the trash hadn't been emptied.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par GM, Gestion de l’hôtel
Dear Lilianne,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay with us. It is our standard practice to provide clean and comfortable accommodations for our guests, and we regret that we fell short in this instance. Your comments regarding the cleanliness of the bed linens and waste bin are noted and will be addressed with our housekeeping team to ensure that such incidents do not reoccur in the future.We are relieved to hear that you did not find any further issues and that your health was not adversely affected. We understand that this experience may have impacted your overall impression of our hotel, and we want to assure you that this is not reflective of our usual standards. We appreciate your understanding and hope you will give us another chance to provide you with the exceptional service you should always expect from La Quinta Inn by Wyndham Davenport & Conference Center.Warm Regards,General ManagerLa Quinta Inn by Wyndham Davenport & Conference Center
