Note fondée sur 286 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Could do better
Publié le 10 oct. 2024 sur HotelsI was grateful to have a place to stay. The front desk staff was super helpful and friendly however my room was pretty dirty my first night, didn’t smell too good and I had to clean up the toilet myself, the first night. By the next night they had already came in cleaned up, which I appreciated but I feel like it’s lacking some touch ups on cleanliness. Overall
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hello,Thank you for taking the time to share your experience with us. We’re glad to hear that our front desk staff made a positive impression and that you appreciated the effort to address the cleanliness concerns promptly. We do understand that the initial condition of your room did not meet your expectations, and we take such feedback seriously. Our team is committed to maintaining high standards, and your input helps us identify areas for improvement. We hope to have the opportunity to provide an even better stay on your next visit.
par un voyageur de Weston
Publié le 6 oct. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
7 oct. 2024 par Guest Relations Management , Gestion de l’hôtel
Hi Eliana!We sincerely appreciate your fantastic 5/5 rating. Knowing that you had such a great time working with us is wonderful. We are happy that everything lived up to your expectations and really appreciate your support. It's wonderful to see that your stay was characterized by the kind service and welcome atmosphere we constantly strive to deliver. We are excited to have you return for again another fantastic visit!
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Trenton,Thank you so much for your wonderful 10/10 rating! It's fantastic to know you had such a positive experience with us. We truly appreciate your support and are glad that everything met your expectations. We're always here to provide friendly service and a welcoming atmosphere, and it’s great to see that reflected in your stay. We look forward to welcoming you back for another great visit!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Annette,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear George, Thank you so much for your fantastic review! We’re thrilled that you enjoyed your stay and rated us a perfect 10/10! It’s wonderful to know that our friendly employees and updated hotel made a positive impact on your experience. We appreciate your kind words and hope to welcome you back soon for another great stay!
par un voyageur de Orlando
Publié le 24 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Dominick, Thank you so much for your positive rating! It's wonderful to know that you enjoyed your experience. If there’s anything specific that made your stay great or anything we could improve on for next time, we'd love to hear your thoughts. We hope to welcome you back again soon!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Its a good place too stay u can see the pool from your room and all the shopping and eating you want is right in the area not 2 miles
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Front Desk Agent , Gestion de l’hôtel
Hello Latanya thank you very much for choosing us to spend your stay with. we hope to see you again soon
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Dirty Hotel
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Lizet, We're sorry to hear that your experience didn't meet your expectations due to cleanliness issues. We strive to provide a comfortable and clean environment for our guests, and it's disappointing to learn that we fell short during your stay. Your feedback is valuable, and we'll make sure to address this with our team to ensure improvements are made. Thank you for bringing this to our attention. We hope to have the chance to provide you with a better experience in the future.
par un voyageur de MARLBOROUGH
Publié le 22 sept. 2024 sur Expedia
Good place and clean averting the bed
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Front Desk Agent , Gestion de l’hôtel
Hello Wesley thank you very much for choosing hope to see you again soon.
par un voyageur de JACKSONVILLE
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Angelita, Thank you so much for your wonderful review! We’re thrilled to hear that you had a perfect experience with us. Your satisfaction means a lot to our team. If there’s anything specific you enjoyed or if you have suggestions for improvement, we’d love to hear your thoughts. We look forward to welcoming you back soon!
