Note fondée sur 955 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 déc. 2016 sur Hotels
par un voyageur
Publié le 25 juin 2015 sur Hotels
par Gregory de France
hotel correct, pas tout jeune
Publié le 21 juill. 2014 sur HotelsL'hotel est un peu vielliot et il a des traces d'usure un peu partout (chambres, couloirs, rideaux, moquette, ...). Je dirais que c'est un bon 3 étoiles. Les prestations sont correctes, le petit dejeuner aussi. Le parking est gratuit, c'est appréciable. L'hotel est au calme.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Overall it was ok. The staff were very nice
The rooms need updating. The room was cold, The room was cold and needed updating and refreshing. The bed wasn't to bad , The breakfast was cold and tasteless
Personally I wouldn't stay there again
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Ray , Gestion de l’hôtel
Hi Sarah,Thank you for your feedback. I’m glad to hear that you found our staff to be very nice, but I’m sorry to learn that your experience with the room and breakfast was not up to standard.We appreciate your comments about the need for updating and refreshing the rooms, as well as the breakfast quality. Your insights are valuable to us, and I’ll make sure to share them with the team for improvement.I understand your decision not to return, but I hope you might consider giving us another chance in the future. Thank you again for your input.Best regards,Ray
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 oct. 2024 par ray, Gestion de l’hôtel
Dear Pawan, Thank you so much for staying with us and supporting the business. It means a lot to so many people we really appreciate it and we look forward to welcoming you back again in the near future.Kind regardsRay
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Breakfast was lovely! Very busy on the day we stayed but the dining staff at breakfast made sure there was constant flow of tasty, fresh and well cooked breakfast items.
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Ray, Gestion de l’hôtel
Hi Nicola,Thank you for your lovely review! I’m thrilled that you enjoyed the breakfast and that our dining staff worked hard to ensure everything was fresh and well-prepared, even on a busy day.Your kind words mean a lot, and we hope to welcome you back for another delicious breakfast soon!Best regards,Ray
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ray, Gestion de l’hôtel
Dear Ben Thank you so much for your lovely comments and feedback. I will gladly share this with the team in our daily customer feedback review. As a team, we want pleased customers who return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and can improve upon. We look forward to welcoming you back to stay with us again soon!Again, thank you so much, and please have a wonderful week. From all the team at Staverton
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ray, Gestion de l’hôtel
Dear ByronyThank you for your feedback, and I'm sorry we didn't meet your expectations, so please accept my apology.Thank you for staying with us and supporting our business. We appreciate it.Thank you so much, and have a good week.Ray
par un voyageur
Stay over and golf
Publié le 15 sept. 2024 sur HotelsStayed 2 nights as part of a road trip holiday. Played golf on their superb 18 hole golf course. Bar food very good as also the buffet breakfast. Rooms of a good standard.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ray, Gestion de l’hôtel
Dear Andy Thank you so much for your lovely comments and feedback. I will be delighted to share this with the team in our daily customer feedback review. All we want as a team is to have pleased customers that return time after time.As a team, we are wholly committed to the hotel and always look at what we do well and what we can improve upon. We look forward to welcoming you back to stay with us again soon!Thank you so much again, and please have a wonderful week. From all the team at Staverton
par un voyageur
Declining service
Publié le 12 sept. 2024 sur HotelsHave stayed here for work several times, but this time was very disorganised.
Took a table booking then didn't open the restaurant.
When checking out told I could have a copy of the invoice because I booked through a 3rd agent. Told them it wasn't a problem the previous week or the time before. Just told "No we cant do it".
Commentaires de Gestion de l’hôtel
23 sept. 2024 par ray, Gestion de l’hôtel
Dear Carl I am sorry that we have let you down. Can I personally help? Please email me at ray.mckibben@stavertonpark.com thanks, Ray
