Note fondée sur 638 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Always a favourite spot to stay in Dawson.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Allie M., Gestion de l’hôtel
Dear Kristina,Thank you for taking the time to share your feedback about your recent stay with us and for your kind words about our Hotel; our staff takes pride in providing a pleasant stay for our guests. We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager
par un voyageur de LEDUC
Publié le 24 sept. 2024 sur Expedia
Nice clean Hotel, good restaurant attached.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Allie M., Gestion de l’hôtel
Dear Remi,Thank you for taking the time to share your feedback about your recent stay with us and for noticing our clean and comfortable rooms. Our staff takes pride in providing a pleasant stay for our guests.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Allie M., Gestion de l’hôtel
Dear Judy,We're delighted that you enjoyed your recent stay with us, as reflected in your 8/10 rating. Your satisfaction is our top priority, and we're grateful for your feedback.If there's anything we can do to ensure a 10-star experience during your next visit, please don't hesitate to reach out.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Clean comfortable quiet
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Allie M., Gestion de l’hôtel
Dear Pamela,Thank you for taking the time to share your feedback about your recent stay with us. Also, thank you for noticing our clean and comfortable rooms. Our staff takes pride in providing a pleasant stay for our guests.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Carpets are old and dirty, could use a vaccuum or take completely out would be even better. 100s of Pigeons living on the outside of the building was pretty gross. More supplies in the bathroom woukd be nice. Breakfast was great though :)
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Allie M., Gestion de l’hôtel
Dear Katherine, Thank you for taking the time to share your recent experience with us. Thank you for your kind words regarding Breakfast; we are constantly striving to improve the variety and quality of food we offer.I understand you had a poor experience at our hotel during your stay due to the Cleanliness and Amenities. We at the Stonebridge Hotel pride ourselves on our customer service and being able to provide a premium customer experience. We are sincerely sorry to hear that this negative experience disrupted your stay. Rest assured that I will discuss this with my team to ensure it won't happen again. My sincere apologies.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Allie M., Gestion de l’hôtel
Dear Brian,Thank you so much for your stellar rating! We will share this with the team to encourage and recognize their hard work.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
It was getting into the hotel driveway had to share with another hotel
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Allie M., Gestion de l’hôtel
Dear Vi,Thank you for taking the time to share your feedback about your recent stay with us. I'm sorry to hear that our location and parking lot are quite confusing. We strive to make it as easy and accessible for our guests as possible. I will discuss this with my team in order to improve our location instructions.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Rooms was dirty, beside laundry and was loud.
TV remotes sucks
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Allie M., Gestion de l’hôtel
Dear Darrin, Thank you for taking the time to share your recent experience with us. I understand that you had a poor experience at our hotel due to the loud noise from the laundry and the cleanliness of your room. We at the Stonebridge Hotel pride ourselves on our customer service and being able to provide a premium customer experience. We are sincerely sorry to hear that this negative experience disrupted your stay. Rest assured that I will discuss this with my team to ensure it won't happen again. My sincere apologies.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Allie M., Gestion de l’hôtel
Dear Gurpinder,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback.If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Staff were very accommodating.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Allie M., Gestion de l’hôtel
Dear Victor,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you are satisfied with the service our staff has provided. Providing exceptional service is our top priority.We look forward to having the opportunity to welcome you back in the future. Sincerely,Allie M.Operations Manager
