Note fondée sur 430 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Comfort Inn Dawsonville
Publié le 12 sept. 2011 sur HotelsEn face des Outlets, Hotel trés propre et confortable, accueil impeccable.
par un voyageur de Monrovia
Publié le 4 août 2024 sur Expedia
Individuals working at this location are professional and helpful.
par un voyageur
Publié le 3 août 2024 sur Hotels
The first room that I was checked into smelled really bad I left for a while came back and then I was moved into a room that did not smell bad
Commentaires de Gestion de l’hôtel
5 août 2024 par Guest Experience Team, Gestion de l’hôtel
Thank you for sharing your experience with us, Chris! We sincerely apologize for the smell issue you encountered in the first room. We appreciate you telling us that our staff addressed your concern by switching your room, and we are happy to hear that you did not experience any odor issue in the room offered to you as an alternative. We do regret the initial inconvenience, but we are glad we could move you to a more comfortable room upon your notifying us of the issue. Your comments are valuable to us, and we will use your feedback to improve our facilities for our guests. We appreciate your understanding and hope to have the opportunity to provide you with a more seamless experience on a future visit. Thank you for choosing us. Safe travels!Best Regards,Guest Experience Team
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Customer Care Team, Gestion de l’hôtel
Thank you for taking a moment to share your rating of our hotel, Elias! We are so pleased to receive your perfect score and are delighted you enjoyed your stay at our property so much. Next time you are in town, we'd love to have you stay with us again. Thank you for choosing Quality Inn & Suites Dawsonville. Safe travels!Best Regards,Guest Experience Team
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Hi Rick, It's regrettable that your recent visit did not meet your expectations of cleanliness, facilities, and property conditions. We strive to provide clean, comfortable, and well-maintained accommodations and excellent service to all our guests, and we apologize that we fell short in this instance. We take poor experiences very seriously and would like to know more about your issues, as that would allow us to take corrective measures for your future visits. Thank you for choosing to stay with us on this journey. We are grateful for the opportunity to serve you and hope to have another chance to restore your faith in our hotel and hospitality.Best Regards,Guest Experience Team
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear guest, thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!Best Regards,Guest Experience Team
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Savannah, we are delighted to have provided you with suitable accommodation for your trip here. We appreciate your kind rating, and we hope to welcome you back again before long. Best Regards,Guest Experience Team
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Property is under renovation and will be more than suitable once done I’m sure. However, at this time the furniture is all outdated and falling apart and as with any renovation there is carpet missing in areas and work is still be done in the rooms. At this time the only thing completed is the floors in the rooms. The staff did do their best to find a room that was in better condition which was very nice of them. The staff made the stay worthwhile which is why I gave it an average rating. I like Expedia who when called were extremely unhelpful.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Hi Giselle, thank you for sharing your feedback with us. We truly appreciate your understanding during our renovation phase. We apologize for any inconvenience caused by the ongoing work and the condition of the furniture. Your kind words about our staff mean a lot to us, and we're glad they could assist in finding a more suitable room for you. We're committed to improving and hope to welcome you back to a fully refreshed experience soon. If there's anything else we can do for you, please don't hesitate to reach out to us.Best Regards,Guest Experience Team
par un voyageur
Publié le 4 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Melissa, many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Best Regards,Guest Experience Team
