Note fondée sur 436 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Comfort Inn Dawsonville
Publié le 12 sept. 2011 sur HotelsEn face des Outlets, Hotel trés propre et confortable, accueil impeccable.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Everything was OK
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Robert, thank you for taking the time to share your feedback with us. We're glad to hear that everything was OK during your stay at Quality Inn & Suites Dawsonville. We appreciate your comments and will use them to continue improving our services for all our guests. We hope to welcome you back again for an even better experience. Thank you for choosing to stay with us!Best Regards,Guest Experience Team
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Their key system was a mess. every time we left our room and came back the key didn't work. they have no elevator so we were up and down the steps many times to get new keys.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Hi Denise, Thank you for choosing to stay at our hotel and for providing us with your feedback. We apologize profusely for the issues that you had with your keys, and for the inconvenience that was caused by having to return to reception to get new keys. We will certainly aim to provide you with a better stay when you return in the future. Best Regards,Guest Experience Team
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Staff was rude, unwilling to solve problems, did not seem to care about loud neighbors. Very very unhappy with this stay.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Hi Christina, It sounds as if we failed to provide you with the type of stay that our guests have come to expect from us and we apologize sincerely. We will discuss your comments with our entire team, and formulate a plan to improve several of our procedures so that future guests can enjoy better experiences with us. Thank you for your constructive feedback. Best Regards,Guest Experience Team
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Vincent, We are disappointed if one of our guests leaves with less than first rate experience. Our aim is to provide a clean, comfortable and pleasant place to stay. We sincerely apologize that our hospitality and attention to details left something to be desired, this is very unlike us. Thank you for sharing your feedback. Please feel free to connect if there is anything we can do to help. Best Regards,Guest Experience Team
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, thank you for your wonderful review. We are so glad that you enjoyed your stay with us. We sincerely hope that you will come back to stay with us soon again next time you are in the area.Best Regards,Guest Experience Team
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Haley, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Best Regards,Guest Experience Team
par un voyageur de Monrovia
Publié le 4 août 2024 sur Expedia
Individuals working at this location are professional and helpful.
par un voyageur
Publié le 3 août 2024 sur Hotels
The first room that I was checked into smelled really bad I left for a while came back and then I was moved into a room that did not smell bad
Commentaires de Gestion de l’hôtel
5 août 2024 par Guest Experience Team, Gestion de l’hôtel
Thank you for sharing your experience with us, Chris! We sincerely apologize for the smell issue you encountered in the first room. We appreciate you telling us that our staff addressed your concern by switching your room, and we are happy to hear that you did not experience any odor issue in the room offered to you as an alternative. We do regret the initial inconvenience, but we are glad we could move you to a more comfortable room upon your notifying us of the issue. Your comments are valuable to us, and we will use your feedback to improve our facilities for our guests. We appreciate your understanding and hope to have the opportunity to provide you with a more seamless experience on a future visit. Thank you for choosing us. Safe travels!Best Regards,Guest Experience Team
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Customer Care Team, Gestion de l’hôtel
Thank you for taking a moment to share your rating of our hotel, Elias! We are so pleased to receive your perfect score and are delighted you enjoyed your stay at our property so much. Next time you are in town, we'd love to have you stay with us again. Thank you for choosing Quality Inn & Suites Dawsonville. Safe travels!Best Regards,Guest Experience Team
