Ratings based on 190 Guest Reviews

Hear it directly from our travellers
2.5 out of 5
2.5 Room cleanliness
3.0 Service & staff
2.3 Room comfort
2.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Sep. 22, 2024 on Expedia
Building in poor shape, reservation not ready when arrived, two rooms far apart.
Comment from Hotel Management
Sep. 24, 2024 by Manager, Hotel Management
Hello Allen,We apologize for any inconvenience you experienced during your stay. Your feedback is very important to us, and we will address these issues with our team. Please feel free to reach out to our management team directly to discuss your concerns further.
2 out of 5
by A traveller

Posted Sep. 13, 2024 on Expedia
Tv reception was terrible
Comment from Hotel Management
Sep. 13, 2024 by Manager, Hotel Management
Hello david,We regret to hear about your experience with the TV reception during your stay. Please know that your feedback has been noted for our team's review and improvement. Should you have any further concerns, feel free to reach out to our management directly for assistance.
5 out of 5
by A traveller

Posted Sep. 9, 2024 on Hotels
Comment from Hotel Management
Sep. 10, 2024 by Pratik Desai , Hotel Management
Thank you so much for your feedback and guest feedback always help us for better improvement. Hopefully we see you in future.
5 out of 5
by A traveller

Posted Aug. 29, 2024 on Hotels
Comment from Hotel Management
Aug. 31, 2024 by Manager, Hotel Management
Hello Lauren,We are delighted to hear that you had a perfect stay with us! We look forward to welcoming you back soon for another amazing experience at our hotel.
3 out of 5
by A traveller

Posted Aug. 17, 2024 on Expedia
Comment from Hotel Management
Aug. 19, 2024 by Manager, Hotel Management
Hello Justin, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Please feel free to reach out to us directly with any specific feedback you may have so we can ensure a better stay in the future.
3 out of 5
by A traveller

Posted Aug. 8, 2024 on Expedia
Room wasn’t clean, smelled like cat pee. There were also other bugs. No fridge or microwave in room. Was told they would bring us one and never got it.
Comment from Hotel Management
Aug. 9, 2024 by Manager, Hotel Management
Hello Kim, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
5 out of 5
by A traveller from dayton

Posted Jul. 26, 2024 on Expedia
I had a nice quiet stay
Comment from Hotel Management
Jul. 26, 2024 by Manager, Hotel Management
Hello Loveata,We are glad to hear that you had a quiet stay with us. We strive to provide a peaceful environment for all our guests to enjoy their time at our hotel. If you have any other feedback or suggestions, please feel free to reach out to us directly.
1 out of 5
by A traveller

not the best

Posted Jul. 23, 2024 on Hotels
Comment from Hotel Management
Jul. 24, 2024 by Manager, Hotel Management
Hello Andrew, We're sorry to hear that you didn't fully enjoy your stay with us. Please feel free to contact us directly to discuss any concerns you may have had during your visit. We value your feedback and would like the opportunity to address it.
5 out of 5
by A traveller

Posted Jul. 9, 2024 on Hotels
No complaints 10/10
Comment from Hotel Management
Jul. 10, 2024 by PATRICK , Hotel Management
We do appreciate your positive feedback and hope you come back soon to stay with us.Thank you
3 out of 5
by A traveller

Posted Jul. 5, 2024 on Expedia
Staff was friendly rooms where clean. A little drama the first night we was there, cops got called other than that it was good!!
Comment from Hotel Management
Jul. 5, 2024 by Manager, Hotel Management
Hello Sara,We appreciate your kind words about our friendly staff and clean rooms. We regret any disruptions you encountered during your stay. Your feedback is valuable to us as we strive to provide a positive experience for all our guests.