Note fondée sur 943 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,4 Service et personnel
3,0 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Besoin d'amour
Publié le 4 mai 2023 sur HotelsTrès court, nous étions de passage seulement.
Commentaires de Gestion de l’hôtel
5 mai 2023 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Cher Robert,Merci pour votre avis suite à votre séjour au Red Roof Inn Dayton North Airport. Je suis heureux que vous ayez choisi notre hôtel pour séjourner lors de votre passage dans notre région, même si ce fut très court. Les commentaires de nos clients sont toujours les bienvenus car nous nous efforçons d'améliorer continuellement la qualité de nos services. Sachez que nous vous apprécions en tant qu'invité et apprécions vos commentaires.Merci encore et nous serions ravis de vous revoir parmi nous à l'avenir pour vous montrer nos progrès positifs pour améliorer votre expérience avec nous.Sincèrement,GabrielleRediResponse Specialist
par un voyageur
Badly maintained hotel with lying staff.
Publié le 24 avr. 2019 sur HotelsOk hotel, I arrived around 18 which is a bit busy. Took some time (10 min) to get the room, open the door to find out that the trap to access the bathtub plumbing was down in the room (you could see under the bath and imagine rats and other bugs) with rust all around. I went back to the desk, waited, got another room and... door locked stayed open (battery failure).. got back to the desk, waited, got promised VIP passes that never came. So, in short, bad maintained hotel with lying staff.
par thierry de toulon
Publié le 10 juin 2016 sur Hotels
service minimum rapport qualité prix moyen
par un voyageur
I'd rather stay in confinement then this place
Publié le 13 oct. 2024 sur HotelsMe and my wife stay there years ago when they upgraded on a different management however now the place is totally the opposite I would not recommend this for any circumstance look like most of the residents were there staying long term place with dirty beds were not fit for anyone sheets were dirty there were debris and trash behind the nightstand and under the bed as well some type of bugs flying around and crawling around wish I could have got my money back and stayed somewhere else however I didn't do it this terrible experience would not recommend for anyone
Commentaires de Gestion de l’hôtel
13 oct. 2024 par General Manager- Red Roof Inn North Dayton Airport, Gestion de l’hôtel
Dear Allen, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Dayton North Airport. I was disheartened to see your stay resulted in a 2/10 score. Please accept our apologies. You indicated that the room condition didn't meet your expectation. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience in future
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par General Manager- Red Roof Inn North Dayton Airport, Gestion de l’hôtel
Thank you for the feedback Patrick. We value the response from our guest. We will certainly share your feedback with our staffs and try to meet our guest's expectation in future.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par General Manager- Red Roof Inn North Dayton Airport, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We acknowledged the feedback you provided. We will share your feedback to respective department and take action accordingly. Thank you for providing us opportunity to host you. See you again!!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par General Manager- Red Roof Inn North Dayton Airport, Gestion de l’hôtel
Dear Guest,Thank you for your great response. We will be happy to host you in future.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par General Manager- Red Roof Inn North Dayton Airport, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the Red Roof Inn Dayton North Airport, Randall. I am sorry that your experience did not meet your expectations. It would be our pleasure to provide you with better stays going forward.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Tulsi- General Manager, Gestion de l’hôtel
Dear Guest,Thank you for your review. We will carefully check your the issues and the satisfaction of our guest and work accordingly.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Check in was efficient and fast. Room was clean and bathroom sufficient. Bed was good however sheets were worn out and should have been replaced; no blanket on the bed.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager- Red Roof Inn North Dayton Airport, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We acknowledged the feedback you provided. We will share your feedback to respective department and take action accordingly. Thank you for providing us opportunity to host you. See you again!!
