4/10 Poor
Rakel
Travelled with family
30 Sep 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
My family and I were very disappointed with the Hilton and our stay. I booked based off reviews posted. Our room was very dated, the carpet was dirty looking and smell musty/moldy. The bed headboards were old and squeaked every time you move. The lighting/ lamps were very old.No modernized plugs for our devices. The AC vent worked but they looked like they had mold, very old and dirty.. The worst part of the stay was the bathroom, our tub was old with very dated faucets, the tub was very worn on the inside. The toilet paper holder were rusted. The mirror in bathroom was broken/ cracked and very dated looking. The floor was again dirty looking. No bathroom fan which left area smelling musty after a shower. We stayed for 3 days/nights, no housekeeping. They passed once and was to come back, which they didn’t. Hotel room looked like it haven’t been updated in decades. We traveled from NY for immediate family funeral but more saddened by our hotel arrangements. I am not one to leave a bad comment but given the pictures/ reviews, I booked. What a disappointment!!
Rakel
Stayed 3 nights in Sep 2024