Note fondée sur 950 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 juill. 2022 sur Expedia
La porte patio ne fermait pas bien mais le reste était très bien
Commentaires de Gestion de l’hôtel
19 juill. 2022 par Jay Scroggins, Gestion de l’hôtel
218 / 5,000
Translation results
Buenas noches,
Lamentamos que haya tenido problemas con la puerta del patio. Tenemos ingenieros en el personal para ayudar con problemas como este. Agradecemos su negocio y gracias por elegir el Plaza Resort and Spa.
par un voyageur
Hotel moyen et cher ...
Publié le 31 janv. 2021 sur HotelsSéjour moyen, hotel un peu vieillot, frais de resort de 22$ pr jour en supplément, parking 15$. Petit dej bof et cher (mais restau IHOP à proximité. Belle vue front de mer.
Commentaires de Gestion de l’hôtel
7 févr. 2021 par kamico, Gestion de l’hôtel
It saddens us to know your visit was not excellent overall. We apologize that you did not see the parking and resort fee when you booked on Hotels.com. We have no hidden fees, even on third party sites all of our costs are outlined in the checkout process. We hope we are able to welcome you back in the future and we wish you the best ahead.
par un voyageur
Publié le 6 avr. 2023 sur Expedia
The hotel canceled on me before my trip and never reimbursed me. Sad to know they have hurricane damage but you can’t just take people’s money without providing a service. They sent me this message, “Hello Expedia Traveler, It is with sadness that we alert you the Plaza Resort and Spa has sustained significant damage from Hurricane Ian and Hurricane Nicole. We have been informed the Resort will not be open in time for your visit to Daytona Beach. Your reservation has been cancelled and you will be fully refunded within 5-7 business days. We thank you for your understanding during this very difficult time for our former staff and our regular guests. We hope to be open in a year and hope to have an opportunity to welcome you back. Thank you, Plaza Resort & Spa” but I didn’t get a reimbursement 4 weeks later. Don’t risk your money.
par un voyageur
Publié le 8 mars 2023 sur Expedia
I’m sure this was a nice place. But the fact that THEY CANCELED a week before we were suppose to stay is extremely unprofessional. I absolutely understand that the hurricane damage was significant. I saw it. Definitely should have listened to the reviews. After being told I would be fully refunded, I’m now waiting for Expedia to get in touch with the hotel…. Who is not/will not get back to anyone. 10/10 DO NOT RECOMMEND. Unless you want the headache of having to screen shot all your conversations and emails to force them to give you your refund. Best of luck if you book here…
par un voyageur
Publié le 4 nov. 2022 sur Expedia
par un voyageur
Publié le 27 oct. 2022 sur Hotels
par un voyageur
Publié le 25 oct. 2022 sur Hotels
par un voyageur
Terrible experience
Publié le 24 oct. 2022 sur HotelsRooms and corridors were smelling of stale air and fungus . There were rooted carpets and furniture outside our room . Smell was so bad. I couldnot sleep . I had to check out in middle of night at 3am. It was so bad.
It was bad recommendations by hotel.com. Seems I have been robbed with my money
par un voyageur
Publié le 24 oct. 2022 sur Expedia
par un voyageur
Publié le 24 oct. 2022 sur Hotels
This hotel had major damage from the recent hurricane. Our entire hallway was blocked with rolled up mildew carpet they were removing from rooms
