Ratings based on 1,254 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Parkersburg
Posted Oct. 22, 2024
loved the walk out cabana room
Comment from Hotel Management
Oct. 23, 2024 by General Manager, Hotel Management
Thank you so much for your wonderful review, Nancy! We're thrilled that you loved the walk-out cabana room. It truly offers a unique way to enjoy our pool and beach right at your doorstep. We can't wait to welcome you back for another relaxing getaway at The Shores Resort & Spa.
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by General Manager, Hotel Management
Thank you, Mahasti, for sharing your experience with us! We’re so pleased to hear that you enjoyed the cleanliness, service, and comfort during your stay at The Shores Resort & Spa. Our team takes pride in providing a welcoming environment, whether you're soaking in the coastal views from your room or savoring a delicious meal at Azure Oceanfront American Kitchen. We hope you had a chance to unwind by the pool or take a stroll along the beautiful beach just steps away. We look forward to welcoming you back for another relaxing stay.
by A traveller
Sweet retreat
Posted Aug. 23, 2024 on HotelsThis is our third time staying here. It’s comfortable and convenient to the beach. We love the smores and little extras they provide. We will be back.
Comment from Hotel Management
Aug. 23, 2024 by General Manager, Hotel Management
Hello, Thank you for choosing The Shores Resort & Spa for the third time! We’re delighted to hear that you enjoyed your stay and found comfort in our accommodations and convenience to the beach. The s’mores kits are always a guest favorite, and we’re thrilled you loved the little extras we offer. Whether it’s lounging by the pool, enjoying oceanfront dining at Azure, or relaxing in our luxurious rooms, we strive to make every stay memorable. We look forward to welcoming you back for another sweet retreat in the future!
by A traveller
Posted Aug. 22, 2024 on Expedia
I like the size and comfort of the rooms and balcony.
I do not like the additional $29 a day fees as well as $30 a day for valet service.
Would be nice if they had microwaves available near ice machines.
Comment from Hotel Management
Aug. 23, 2024 by General Manager, Hotel Management
Thank you, Marianne, for your wonderful feedback. We’re delighted to hear that you enjoyed the spaciousness and comfort of our rooms and balconies. Our team takes great pride in providing a relaxing and welcoming environment, and we’re glad that you noticed. We also offer a range of amenities, including oceanfront dining at Azure, poolside relaxation, and our soothing spa treatments, to enhance your stay. Your thoughts on additional conveniences like microwaves are appreciated and will be shared with our team. We hope to welcome you and your family back to The Shores Resort & Spa for another exceptional experience!
by A traveller
Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by General Manager, Hotel Management
Thank you, Steven, for your excellent review! We’re thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that every guest experiences the highest level of cleanliness, comfort, and service, and we’re delighted that these efforts made your visit memorable. During your stay, we hope you had the chance to relax by our oceanfront pool, enjoy a delicious meal at Azure, or take in the beautiful views from your room. We look forward to welcoming you back to The Shores Resort & Spa for another fantastic stay in the future!
by A traveller
It was amazing to stay there
Posted Aug. 21, 2024 on HotelsComment from Hotel Management
Aug. 23, 2024 by General Manager, Hotel Management
Thank you, Marcus, for sharing your wonderful experience! We’re delighted to hear that you found your stay at The Shores Resort & Spa to be amazing. Our team takes great pride in maintaining the highest standards of cleanliness and service, and it’s fantastic to know that this contributed to your enjoyment. We hope you had a chance to relax in our oceanfront pool, savor a meal at Azure, or unwind in one of our comfortable rooms. We look forward to welcoming you back for another exceptional stay by the beach!
by A traveller
Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by General Manager, Hotel Management
Donan, thank you for staying with us. We genuinely enjoyed having you as our guest and can't wait to do it all over again next time you're in town!
by A traveller
Posted Aug. 19, 2024 on Expedia
Beautiful ocean view and nice large rooms
Comment from Hotel Management
Aug. 20, 2024 by General Manager, Hotel Management
Thank you, Taha, for sharing your experience! We’re delighted to hear that you enjoyed the beautiful ocean view and our spacious rooms. We look forward to welcoming you back to The Shores Resort & Spa for another relaxing stay.
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by General Manager, Hotel Management
Thank you, John, for your feedback! We're glad you had an enjoyable stay with us. Your comments are important to us, and we look forward to welcoming you back to The Shores Resort & Spa for an even better experience next time.
by A traveller
Posted Aug. 18, 2024 on Expedia
I have visited this hotel 6 times since 2007. I keep coming back because of nostalgia but it really has not been the same since my first couple of visits. I really miss the vibrant colors and personality that it use to have in the rooms, entry way, and poolside. I can still remember those beautiful red and white striped cabana curtains. This use to be my favorite hotel to visit and that’s saying a lot as I travel internationally twice a year. Sadly, I don’t think that I will be returning as it is just not the same. Farewell.
Comment from Hotel Management
Aug. 20, 2024 by General Manager, Hotel Management
Thank you for being a loyal guest of The Shores Resort & Spa over the years, Kenyatta. We appreciate your nostalgia for the vibrant atmosphere of the past and your valuable feedback. We’re continually evolving to meet our guests' needs and would love to welcome you back in the future to experience our ongoing improvements.
