Note fondée sur 391 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Work
Publié le 19 sept. 2024 sur HotelsExcellent service fair price comfortable bed AC very cool
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Jimmie,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Jewel,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Guest Relations Specialist | 9037580959, Gestion de l’hôtel
Hi David,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Was kicked out for dirt on a sheet. Felt very disrespected after an extended stay
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Jordan,We apologize for the inconvenience you experienced during your stay with us. Your feedback is important, and we regret that you felt disrespected. Please know that we take cleanliness seriously, but we understand your frustration and will address this issue with our team to ensure a more respectful and pleasant experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a better stay.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Is clean and comfortable, friendly service.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Ferney,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.
par un voyageur
Clean, comfortable and affordable.
Publié le 31 août 2024 sur HotelsStopped here for a short overnight stay on a road trip with our 2 young kids and dog (late arrival/early departure). The room was clean and comfortable and didn't break the bank. Cheerfully decorated/updated. No weird smells, and quiet - couldn't hear the people next door. One large dead beetle in a corner but I'll take a dead one over a moving one! Woman at the front desk was very friendly.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Ashley,Thank you for sharing your experience! We’re delighted to hear that you found your room clean, comfortable, and well-decorated during your overnight stay. It’s great to know that you enjoyed a quiet environment and appreciated our friendly staff.We apologize for the presence of the dead beetle and will address this with our housekeeping team to ensure our standards are consistently met.We’re glad to hear you and your family, including your dog, had a pleasant stay, and we hope to welcome you back on your next road trip!
par un voyageur
Chautsuqua
Publié le 22 août 2024 sur HotelsJust a matter of convience. One night prior to an event we were attending
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Candace,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.
par un voyageur de Laurel
Publié le 17 août 2024 sur Expedia
The staff at this motel were very pleasant and helpful. The rooms were extremely clean and quiet, would definitely be staying here again. Thank you.
Commentaires de Gestion de l’hôtel
17 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Gerald,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Renee,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Guest Relations Management, Gestion de l’hôtel
Dear Valued Guest,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We are glad to have been a part of your travel convenience and made your experience enjoyable.We greatly appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.We appreciate your support, and we can't wait to welcome you back in the future.
