Note fondée sur 354 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par titam de Defuniak Springs, floride
Hotel pas loin de la sortie d'autoroute
Publié le 8 mars 2014 sur Expedia
Pour : Le silence, il n'y avait presqueersonne
Contre : Présence non stop à la réception, serviette et savon à mettre avant l'arrivé des client
Emplacement : Face à un super marche Lowes Près de la sortie d'autoroute
Lorsque nous sommes arrivés à la réception nous avons attendu un réceptionniste qui n'était pas presse d'arriver. Puis dans la chambre manque les serviettes, la télécommande pour la tv, toilette branlante, baignoire pas bien nettoyé reste quelques poils pubi...., la porte ne ferme pas à clé.
Pas de couverture pour dormir, seulement un drap et " un couvre lit léger "
Cette première semaine de mars 2014 était particulièrement pluvieuse.
par un voyageur
Clean but no frills.
Publié le 1 oct. 2024 sur HotelsThe room was updated and clean, the AC adequate, a little humid. Advertised as having a microwave but there was none. There was also no WiFi , which was not divulged at time of check-in. As with some other chains, there is no coffee in the lobby, no toiletries. Next door is a Starbucks and Waffle House with internet and breakfast.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear that you found your room updated and clean. However, we apologize for the issues you encountered with the microwave and WiFi not being available. We appreciate your comments regarding the amenities and will work to improve communication at check-in.We're glad you found nearby options for coffee and breakfast. We hope to have the opportunity to serve you better in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your rating! We're glad to know you had a positive experience. If you have any specific feedback on how we can improve, we’d love to hear it. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Worst place in Florida to stay. They stole cash money from me
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,I am very sorry to hear about your experience, and I take such allegations extremely seriously. Please contact us directly so we can investigate this matter thoroughly and address your concerns. We value your feedback and hope to resolve this issue promptly.Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We’re truly sorry to hear about your experience and appreciate your feedback. Please know that we take your concerns seriously and are committed to improving. If you'd like to discuss your stay further, please reach out to us directly. We hope to have the chance to make it right in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic 10 out of 10 rating! We’re thrilled to hear that you had such a positive experience with us. Your support means a lot, and we can't wait to welcome you back for another great stay!Sincerely, Hotel Manager
par un voyageur
Publié le 31 août 2024 sur Expedia
It was fine.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear your stay was fine. If there’s anything specific we can do to make your next visit even better, please let us know. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Awesome motel
Publié le 29 août 2024 sur HotelsThe motel have been totally redone outside and inside it was gorgeously clean. It smells like a new place. Very good job guys.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive feedback! We're thrilled you enjoyed the renovations and found everything gorgeously clean. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Parking can be a little tight with truck with full lot but no complaints all good
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear that everything else was satisfactory despite the tight parking. We appreciate your understanding and hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 20 août 2024 sur Expedia
I made a reservation with the wrong check in and check out dates. The person at the front desk was quick in adjusting those dates on my reservation.
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're thrilled to hear that our front desk staff was able to assist you quickly with your reservation changes. We strive to provide excellent service and appreciate your feedback.Sincerely, Hotel Manager
