Ratings based on 503 Guest Reviews
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3.3 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
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TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 22, 2024 on Hotels
by A traveller
Posted Mar. 17, 2024 on Expedia
Could have been cleaner and sink was stopped up
by A traveller
Posted Mar. 17, 2024
The room was very clean. There were no cups or plastic cups to take my meds.
by A traveller
Posted Mar. 9, 2024 on Expedia
by A traveller
Posted Feb. 22, 2024 on Expedia
Nice
by A traveller
Posted Jan. 27, 2024 on Expedia
Dangerous, uneven set of cement stairs next to the ramp that led up to our room. Other than that, nothing to condemn nor praise highly. Only foo within walking distance were a KFC and BK.
by A traveller
Posted Jan. 10, 2024 on Expedia
by A traveller
Posted Jan. 1, 2024 on Expedia
Excellent, I stay here regularly when I visit Syracuse. Always clean, comfortable, friendly staff and parking is included.
by A traveller
Posted Dec. 14, 2023 on Hotels
Checkin was easy and the front desk staff was friendly. The hotel’s right next to KFC, so our check in experience also smelled delicious.
The room was another story. It smelled like someone was smoking weed in our room. Very strong smell of smoke. The shower and sink had hairs on them, and there was a used washcloth hanging over the shower curtain. It was gross and not clean.
TLDR front desk staff good, cleaning staff bad.
by A traveller
Posted Dec. 14, 2023 on Hotels
Overall stay was pleasant I only stayed for two nights. The front desk person was very kind I had arrived a little bit early because of a business alteration so they allowed me to check in early which was great the room was in a great location. The only thing that was an issue is not that bad it sounds disgusting but it's not that bad I found two long strands of hair in my sink when I arrived. Which I am tossing up to my early check in. Other than that my stay was very pleasant.