Ratings based on 947 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Mechanicsville
Posted Sep. 26, 2024 on Expedia
Loved the area and the convenience of parking. I have always experienced good customer services and clean, comfortable rooms with Hampton Inns.
Comment from Hotel Management
Sep. 26, 2024 by Hunter- Assistant General Manager, Hotel Management
Thank you for your stellar review! We are so happy to hear that you enjoyed your stay with us and we hope to welcome you back again soon!
by A traveller
Posted Sep. 26, 2024 on Expedia
Very clean both room and casino. Parking is across the street and was easy access. Great location to all the casinos in deadwood and the shops, bars, and restaurants. All were walkable. Easy access to Mount Rushmore, Custer State Park, and the Needles Highway.
Comment from Hotel Management
Sep. 26, 2024 by Hunter- Assistant General Manager, Hotel Management
Thank you for your stellar review! We are so happy to hear that you enjoyed your stay with us and we hope to welcome you back again soon!
by A traveller
Posted Sep. 25, 2024 on Hotels
Comment from Hotel Management
Sep. 25, 2024 by Kyra - Assistant General Manager, Hotel Management
Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience during your stay.Your kind words motivate our team to keep delivering exceptional service and unforgettable moments. We can’t wait to welcome you back for another amazing visit!
by A traveller
Posted Sep. 24, 2024
Breakfast area very small. Breakfast food so so.
Comment from Hotel Management
Sep. 25, 2024 by Kyra - Assistant General Manager, Hotel Management
Thank you for your feedback regarding your recent stay with us. We’re glad you took the time to share your thoughts.We apologize for the limited space in our breakfast area and that the food did not meet your expectations. We’re continually working to improve our offerings and will take your comments into consideration as we make enhancements.We hope to have the opportunity to serve you better in the future.
by A traveller
Posted Sep. 24, 2024 on Hotels
Comment from Hotel Management
Sep. 25, 2024 by Kyra - Assistant General Manager, Hotel Management
Thank you for taking the time to share your feedback. We appreciate your honesty and are sorry to hear that your experience didn’t fully meet your expectations.We strive to provide the best possible service, and your comments will help us identify areas for improvement. If you have any specific suggestions or concerns, we’d love to hear them.We hope to have the chance to welcome you back in the future and provide you with a more enjoyable stay.
by A traveller
Posted Sep. 23, 2024 on Expedia
It was great
Comment from Hotel Management
Sep. 24, 2024 by Hunter- Assistant General Manager, Hotel Management
Thank you for your stellar review! We are so happy to hear that you enjoyed your stay with us and we hope to welcome you back again soon!
by A traveller
Posted Sep. 21, 2024 on Hotels
Comment from Hotel Management
Sep. 21, 2024 by Kyra - Assistant General Manager, Hotel Management
Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your stay and that everything met your expectations. Your kind words motivate us to keep providing the best experience possible. We can’t wait to welcome you back soon!
by A traveller
Posted Sep. 20, 2024 on Hotels
Comment from Hotel Management
Sep. 20, 2024 by Kyra - Assistant General Manager, Hotel Management
I'm really sorry to hear that your experience was disappointing. We appreciate your feedback and would love to understand more about what went wrong so we can improve. Please let us know how we can make it better for you.
by A traveller
Posted Sep. 19, 2024 on Expedia
Comment from Hotel Management
Sep. 19, 2024 by Kyra - Assistant General Manager, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience with us. Your kind words motivate our team to keep providing the best service possible. We can't wait to welcome you back for another great stay!
by A traveller
Posted Sep. 18, 2024 on Expedia
Comment from Hotel Management
Sep. 18, 2024 by Kyra - Assistant General Manager, Hotel Management
Thank you for taking the time to leave an honest review of our property. We are glad to hear that you enjoyed your stay with us and hope to see you again the next time your travels bring you back to Deadwood. Thank you again!
